Medical Transportation Driver / DISPATCHER & RECEPTIONIST
Browns Amazing Grace Transportation LLC
Windsor, VA (In Person)
Full-Time
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Job Description
Job Type:
Full-time Pay:
From $13.00 to- 14.
Commute:
In all area in the local 757. Ability toRelocate:
Carrollton VA:
Relocate before starting work (Required) Willingness to travel: 100% (Preferred)Work Location:
In person If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.Job Title:
Dispatcher /Receptionist Company:
Brown's Amazing Grace Transportation LLC Department:
Operations Reports To:
Operations Manager /Owner Employment Type:
Full-Time / Part-Time Job Summary The Dispatcher / Receptionist is responsible for managing incoming calls, scheduling and dispatching drivers, supporting daily transportation operations, assisting with hiring coordination, and maintaining accurate records. This position is essential to ensuring safe, timely, and professional non-emergency medical transportation services. Key ResponsibilitiesReception & Customer Service Answer incoming calls professionally and courteously Greet clients, drivers, applicants, and visitors Respond to trip requests, questions, and concerns Maintain professional communication with members and facilities Dispatch & Scheduling Schedule and dispatch drivers using dispatch software (WellRyde or similar) Assign trips based on driver availability, location, and trip requirements Monitor trips in progress and communicate delays or changes Ensure accurate pickup and drop-off locations are followed Driver Support Communicate trip details and updates to drivers Assist drivers with app, GPS, or trip issues Track driver attendance, late arrivals, and call-outs Report issues to management promptly Hiring & Administrative Support Schedule interviews and coordinate applicant communication Assist with onboarding paperwork and driver file setup Maintain employee and applicant records Vehicle Maintenance & Fuel Input Collect and record vehicle mileage and fuel usage Track maintenance needs and service schedules Report vehicle or safety issues to management Documentation & Compliance Maintain accurate dispatch logs, trip records, and reports Follow HIPAA and confidentiality policies Adhere to company policies and procedures Required Qualifications High school diploma or GED Strong communication and customer service skills Basic computer and data-entry skills Ability to multitask in a fast-paced environment Preferred Qualifications Dispatch or receptionist experience Medical transportation or healthcare experience Familiarity with dispatch software or GPS systems Experience assisting with hiring or scheduling Skills & Abilities Excellent phone etiquette Strong organizational skills Attention to detail Ability to remain calm under pressure Work Schedule May include evenings, weekends, and holidays as needed Acknowledgment Employees are expected to perform all duties professionally and in compliance with company policies. Failure to do so may result in disciplinary action.Job Types:
Full-time, Part-time, Contract Pay:
$13.00- $14.
Benefits:
Flexible scheduleWork Location:
In person Medical Transportation Driver / DISPATCHER & RECEPTIONIST Windsor, VA $13.00- $14.50 an hour
- Part-time, Full-time, Contract $13.00
- $14.50 an hour
- Part-time, Full-time, Contract Job Overview As a Wheelchair Van Driver/ambulatory van driver , you will play a vital role in ensuring safe and reliable transportation for individuals with mobility challenges.
Job Type:
Full-time Pay:
From $13.00 to- 14.
Commute:
In all area in the local 757. Ability toRelocate:
Carrollton VA:
Relocate before starting work (Required) Willingness to travel: 100% (Preferred)Work Location:
In person If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.Job Title:
Dispatcher /Receptionist Company:
Brown's Amazing Grace Transportation LLC Department:
Operations Reports To:
Operations Manager /Owner Employment Type:
Full-Time / Part-Time Job Summary The Dispatcher / Receptionist is responsible for managing incoming calls, scheduling and dispatching drivers, supporting daily transportation operations, assisting with hiring coordination, and maintaining accurate records. This position is essential to ensuring safe, timely, and professional non-emergency medical transportation services. Key ResponsibilitiesReception & Customer Service Answer incoming calls professionally and courteously Greet clients, drivers, applicants, and visitors Respond to trip requests, questions, and concerns Maintain professional communication with members and facilities Dispatch & Scheduling Schedule and dispatch drivers using dispatch software (WellRyde or similar) Assign trips based on driver availability, location, and trip requirements Monitor trips in progress and communicate delays or changes Ensure accurate pickup and drop-off locations are followed Driver Support Communicate trip details and updates to drivers Assist drivers with app, GPS, or trip issues Track driver attendance, late arrivals, and call-outs Report issues to management promptly Hiring & Administrative Support Schedule interviews and coordinate applicant communication Assist with onboarding paperwork and driver file setup Maintain employee and applicant records Vehicle Maintenance & Fuel Input Collect and record vehicle mileage and fuel usage Track maintenance needs and service schedules Report vehicle or safety issues to management Documentation & Compliance Maintain accurate dispatch logs, trip records, and reports Follow HIPAA and confidentiality policies Adhere to company policies and procedures Required Qualifications High school diploma or GED Strong communication and customer service skills Basic computer and data-entry skills Ability to multitask in a fast-paced environment Preferred Qualifications Dispatch or receptionist experience Medical transportation or healthcare experience Familiarity with dispatch software or GPS systems Experience assisting with hiring or scheduling Skills & Abilities Excellent phone etiquette Strong organizational skills Attention to detail Ability to remain calm under pressure Work Schedule May include evenings, weekends, and holidays as needed Acknowledgment Employees are expected to perform all duties professionally and in compliance with company policies. Failure to do so may result in disciplinary action.Job Types:
Full-time, Part-time, Contract Pay:
$13.00- $14.
Benefits:
Flexible scheduleWork Location:
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