Monument Sales & Operations Associate

Monument Sales & Operations Associate Shawano, WI 54166 $35,000

• $50,000 a year
• Full-time $35,000
• $50,000 a year
• Full-time Job Overview We are seeking a compassionate, detail-oriented Monument Sales & Operations Associate to join our team.

In this dual role, you will guide families through the process of designing and purchasing lasting memorials while managing the logistical routing for our delivery and installation teams. This position requires a unique blend of empathetic customer service, artistic consultation, and sharp organizational skills. Key Responsibilities Sales & Customer Consultation Guide grieving families through monument selection and custom design options. Provide transparent pricing, quotes, and contract management. Collaborate with families to design their memorial. Maintain a clean, welcoming showroom and organized monument displays. Routing & Operations Coordination Map and schedule daily delivery and installation routes for field crews. Optimize driving routes to maximize fuel efficiency and time management. Coordinate with cemeteries to confirm installation rules, foundations, and schedules. Track inventory levels and follow up on manufacturer production timelines. Qualifications 2+ years of experience in retail sales, customer service, or administrative logistics. Experience in deathcare, funeral service, or monument sales is highly preferred, but not required. Knowledge of locations within the state of Wisconsin. Strong digital literacy, including CRM databases and design/ordering software. Excellent communication, active listening, and emotional intelligence. Benefits Competitive pay with performance-based incentives. Health insurance option. Paid time off and holiday pay. Retirement plan with company match. Comprehensive training on monument design and specialized industry software.

Pay:

$35,000.00

• $50,000.

00 per year

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Work Location:

In person