Moving Operations Coordinator

Job Title:

Moving Operations Coordinator Employment Type:

Full-Time Schedule:

Training 8-4:30pm, Regular hours 6:30am- 3pm

Reports To:

Operations Manager Position Summary The Moving Operations Coordinator is responsible for organizing, scheduling, and overseeing the day-to-day logistics of residential and/or commercial moves. This role ensures efficient coordination between customers, crews, and vendors while maintaining high service standards, accurate documentation, and on-time execution of all moving operations. Key Responsibilities Coordinate and schedule local and long-distance moves, ensuring optimal crew and truck utilization Serve as the primary point of contact for customers, providing updates and resolving issues throughout the moving process Dispatch moving crews and communicate daily job assignments, changes, and priorities Prepare and review job orders, contracts, inventory lists, and billing documentation for accuracy Monitor job progress and proactively address delays, damages, or service concerns Collaborate with sales and customer service teams to ensure seamless job handoffs Track and manage equipment, truck availability, and supply needs Coordinate with third-party vendors when required (storage facilities, specialty item handling, etc.) Ensure compliance with company policies, safety standards, and transportation regulations Maintain accurate records in dispatch and CRM systems Support reporting, billing reconciliation, and post-move follow-ups Qualifications 2+ years of experience in logistics, dispatch, transportation, or moving industry operations preferred Strong organizational and multitasking skills in a fast-paced environment Excellent communication and customer service abilities Experience with scheduling, dispatching, or route planning systems Proficiency in Microsoft Office (Excel, Outlook, Word); CRM or logistics software experience is a plus Ability to problem-solve quickly and make decisions under pressure High attention to detail and accuracy in documentation Preferred Skills Knowledge of moving industry practices (packing, loading, storage, valuation coverage) Familiarity with DOT regulations or transportation compliance standards Bilingual (English/Spanish)

Pay:

$22.00 per hour

Benefits:

Health insurance

Experience:

Transportation planning: 1 year (Preferred) DOT (Department of Transportation) regulations: 1 year (Preferred)

Language:

Spanish (Required)

Work Location:

In person