Administrative Specialist

Administrative Specialist at Orbis, Inc. Administrative Specialist at Orbis, Inc. in Charlotte, North Carolina Posted in 8 days ago.

Type:

full-time

Job Description:

SUMMARY Based in Charlotte, NC, Orbis, Inc (Orbis) is looking for a full-time Administrative Specialist. We are looking for a motivated and detail-driven Administration Specialist to play a key role in our Property Tax Administrative Services department. If you thrive in a fast-paced environment and enjoy solving problems while interacting with a variety of clientele, this is the perfect opportunity to contribute to our growing team and make a meaningful impact on our clients. As an Administrative Specialist on our Property Tax team, you'll contribute to the property tax administrative processes from start to finish, ensuring timely and accurate payment handling, generation of check requests, providing account management and product service to our clients.

RESPONSIBILITIES

Your focus is to provide administrative and general support to the assigned clients as needed. As such, duties and responsibilities may include but are not limited to: Organize, process, and reconcile property tax notices and assessments with precision and efficiency Review and monitor tax bill entries, ensuring accuracy and compliance Research, resolve, and follow up on any questions related to tax notices and payments Maintain comprehensive and accurate client property tax records Explore and research tax incentives that can benefit our clients Prepare insightful reports and analysis for clients Provide exceptional support by responding to client inquiries promptly Create accounts payable requests for clients accounting teams Collaborate with municipalities to ensure smooth payments and resolve issues quickly Coordinating internal and external communications as needed regarding requests, updates and any other pertinent account information Learning software, staying up-to-date and managing data related to client accounts Monitoring, tracking, reporting communication volume, changes, updates, etc. relevant to the client accounts Creating and managing invoices as well as writing and sending out notifications to clients

QUALIFICATIONS

Bachelor's degree in business administration, communication, or related field The ideal candidate has 1-3 years' administrative and/or account management experience This role requires someone who is comfortable in a team setting and can work collaboratively Basic computer skills with working knowledge of Microsoft Office and CRM software Strong communication skills including in-person, oral and written, with the ability to communicate technical information to both technical and non-technical audiences Excels in project and account management and thrives on organization and attention to detail Anticipates and responds proactively and is eager to learn

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license required

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. Employees must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job is full-time, in an office environment, standard hours are 8:00 AM to 5:00 PM.