New Mexico State Veterans Home Assistant Administrator (DOH/NMVH #15489)

Posting Details

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE. THIS POSTING MAY BE USED TO FILL MULTIPLE POSITIONS. POSITION IS LOCATED IN TRUTH OR CONSEQUENCES, NM

The New Mexico State Veterans¿ Home is located on sixteen picturesque acres in Truth or Consequences, New Mexico. It provides long-term and skilled nursing services for honorably discharged veterans, their spouses, or parents of veterans killed in combat action. The facility has 131 nursing home, skilled-nursing living beds. Services for residents are provided 24/7, focusing on maintaining or improving their physical, mental, and psychosocial well-being under a personalized plan of care developed by licensed health professionals Why does the job exist? The Deputy Administrator serves as the strategic partner to the Administrator, with primary responsibility for financial oversight, regulatory compliance, and organizational performance within the Veterans Home. This role ensures the facility operates in full compliance with Centers for Medicare and Medicaid Services (CMS), U.S. Department of Veterans Affairs (VA), and state regulations, while maintaining financial stability and operational efficiency. The Deputy Administrator acts as second-in-command, providing leadership continuity and driving accountability across all departments. How does it get done? Financial Oversight and Business Operations Partner with the Administrator on budget development, forecasting, and financial strategy Monitor daily census, payer mix, and reimbursement trends to optimize revenue Oversee departmental spending, labor costs, and staffing efficiency (PPD/HPPD) Identify cost-saving opportunities without compromising resident care Support oversight of billing, collections, and third-party payer compliance Analyze financial reports and implement corrective actions as needed Regulatory Compliance and Survey Readiness Ensure ongoing compliance with CMS, VA, and state survey requirements Lead and monitor survey preparedness efforts across all departments Oversee development and execution of Plans of Correction (POC) and Corrective Action Plans (CAP) Conduct routine audits to ensure adherence to policies, F-tags, and clinical standards Partner with department heads to correct deficiencies and sustain compliance Administrator Partnership and Executive Support Serve as the Administrator¿s direct operational and strategic partner Assist in executing facility-wide goals, initiatives, and performance targets Act as liaison between the Administrator and department leadership Ensure accountability across leadership team through follow-up and performance tracking Step in as Administrator in their absence with full decision-making authority Leadership Oversight and Accountability Hold department leaders accountable for financial performance, compliance, and outcomes Drive a culture of ownership, urgency, and survey readiness Support recruitment and retention strategies, especially in hard-to-fill roles Assist in performance management, coaching, and disciplinary actions Quality and Risk Management Align financial and compliance initiatives with QAPI goals and outcomes Oversee trends related to incidents, grievances, infections, and rehospitalizations Ensure risks are identified, mitigated, and reported appropriately Support root cause analysis and sustainable corrective actions Key Competencies Strong financial acumen in operations (budgeting, labor control, reimbursement) Deep understanding of CMS regulations, VA oversight, and survey process Ability to operate as a decision-maker and executor, not just support High-level accountability enforcement across departments Strategic thinking with hands-on operational follow-through Who are the customers? The primary customer are the brave men and women that answered our nations call, executed their duties and now are unable to live in their respective communities due to failing health. This job will also support the widows of the service men and women to include parents that have lost children in combat (Gold Star Parents) Ideal Candidate The primary customer are the brave men and women that answered our nations call, executed their duties and now are unable to live in their respective communities due to failing health. This job will also support the widows of the service men and women to include parents that have lost children in combat (Gold Star Parents) Minimum Qualification Associate degree in Business Administration, Healthcare Administration, Statistics, Finance, or a related field and seven (7) years of experience with a public assistance program, medical, healthcare, educational, or state facility working with policies and procedures, conducting analysis/research, providing or requesting information from the general public, working with communities, working on health or social service related matters, social work/case management, behavioral health, and/or health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling nine (9) years may substitute for the required education and experience. Employment Requirements Employment is subject to criminal background check pursuant to New Mexico Caregivers Criminal Screening Act, (Sections 29-17-2 through 29-17-5 NMSA 1978 and 7.1.9.1 through 7.1.9.11 NMAC) and is conditional pending results. Must possess and maintain a valid New Mexico driver's license. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Successful completion of the Health Insurance Portability and Accountability Act (HIPAA) training. Must sign and observe confidentiality agreement. Must be able to read, write, speak, and comprehend the English language. Occasional travel for training and meetings and driving a State of NM owned motor vehicle may be required; Working hours may include weekends, holidays, overtime, and callback hours. Essential functions of the job and specific physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources office. Working Conditions Work is performed in an office setting within a long-term facility with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Walking throughout the facility and frequent communication and interaction with residents, staff, and the public. Periods of walking, standing, bending pushing, pulling, lifting, and stretching for a variety of activities may be required. Must be able to function under pressure and stressful situations Health hazards such as exposure to contagious viruses and diseases. May also include routine exposure to public, fellow employees, and facility resident illness, stressful situation, and bodily fluids, as well as exposure to physical and/or verbal abuse. Occasional travel for training and meetings and driving a State of NM owned motor vehicle may be required; some lifting; extended hours to meet deadlines will be required. Working hours may include on-call, nights, weekends, holidays, overtime, and callback hours. Essential functions of the job and physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources Office Supplemental Information Do you know what Total Compensation is? Click here

Agency Contact Information:

Berna Garcia, (575) 894-4234, Email For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement. Bargaining Unit Position This position is not covered by a collective bargaining agreement.