Nurse Supervisor Call Center Team

Nurse Supervisor Call Center Team AdventHealth Shawnee Mission - 3.7 Merriam, KS Job Details Full-time $70,096.00 - $130,378.56 a year 7 hours ago Benefits Paid parental leave Disability insurance Health insurance Dental insurance Paid time off Parental leave Vision insurance 403(b) Benefits from day one Life insurance Qualifications Nursing Anatomy knowledge Microsoft Excel RN License Infection control Team development Project management Decision making Mentoring Microsoft Teams Patient interaction Productivity software Associate's degree Associate Degree in Nursing Nursing Staff development Full Job Description Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from

Day One:

Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100%

Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule:

Full time

Shift:

Day (United States of America)

Address:

7315

E Frontage Rd City:

Merriam State:

Kansas Postal Code:

66204

Job Description:

Monitors practice and organizational policies to ensure adherence to standards and regulations. Evaluates clinical performance of staff, providing feedback and recommendations for improvement. Manages compliance programs to ensure all activities meet regulatory and accreditation requirements. Develops and implements training programs to enhance clinical skills and knowledge. Conducts regular audits and inspections to assess compliance with safety and quality standards. Collaborates with leadership to address compliance issues and implement corrective actions. Maintains up-to-date records of staff certifications and professional credentials. Provides ongoing education and support to staff to promote best practices and professional development. Coordinates with various departments to ensure consistent application of policies and procedures. Analyzes data and trends to inform decision-making and improve clinical performance. Facilitates team meetings and training sessions to foster communication and collaboration. Other duties as assigned.

Knowledge, Skills, and Abilities:

Experienced in application of Microsoft Office Suite with Microsoft Teams, Word, PowerPoint, and Excel skills. [Required] Strong organizational, project management, and interpersonal skills and ability to implement program goals. [Required] Effective communication skills, written and verbal. [Required] Ability to articulate complex information in understandable terms to all levels of staff. [Required] Proficient in Microsoft Office Applications, including Word, Excel and PowerPoint [Required] Excellent creative, analytical and critical thinking skills [Required] Excellent presentation and interpersonal communication skills [Required] Demonstrates the ability to develop and mentor others to their optimum levels of skill and professionalism. [Required] Extensive knowledge of anatomy, physiology, and nursing care standards [Required] Analytical skills to assess patient condition. [Required] Effective oral communication skills to interview patients and explain next steps as well as to pass information on to other members of the care team. [Required] Decision-making skills to quickly assign a rating or triage need [Required] Strong written communication skills to record patient information clearly and concisely. [Required] Thorough understanding of infection control and health and safety standards [Required]

Education:

Associate's of Nursing [Required] Bachelor's of Nursing [Preferred]

Field of Study:

N/A Work Experience:

3+ years experience in clinical nurse telephone triage [Preferred] 1+ years leadership experience [Preferred] 2+ years experience in outpatient practices [Required]

Additional Information:

N/A Licenses and Certifications:

Registered Nurse (RN) [Required] Ambulatory Care Nurse-Board Certified (AMB-BC) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$70,096.00 - $130,378.56 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.