Cheese & Coffee Manager (Full Time, Flexible Schedule)

Who we are at AdamsAt Adams, we prioritize creating a warm and welcoming environment for both our customers and team members. We believe exceptional customer service goes beyond meeting needsits about treating everyone with genuine respect, kindness, and appreciation. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. Additionally, we value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence.

What were looking forAdams Employees are expected to provide friendly service to our valuable customers, ensuring that each experience reflects Adams commitment to providing quality products that define our brand. For the Cheese & Coffee Manager, this means leading the Cheese & Coffee department and promoting the values and standards of Adams Fairacre Farms and its dedication to the unique customer experience.

Your Day-to-Day Ensure outstanding customer service by greeting shoppers, offering product knowledge, and maintaining a friendly, helpful environment.

Achieve profit margin, payroll, and expense goals while minimizing shrink, waste, and attrition.

Maintain proper stock levels, ensure product freshness and quality, and set pricing for sale and non-sale items.

Order products, check deliveries for quality, and write transfers for inter-store shipments.

Schedule, supervise, and train staff; develop an assistant and ensure schedule coverage during peak hours.

Train and support new and existing Cheese and Coffee associates to build a strong, effective team.

Monitor safety and ensure compliance with labor, sanitation, and pricing laws and the Adams Safety Handbook.

Educate employees on product handling, rotation, display standards, and store procedures.

Address employee performance through evaluations, private correction when needed, and recognition for a job well done.

Handle unexpected issues like call-outs, conflicts, and inventory problems quickly and effectively.

Address customer complaints to ensure satisfaction and protect the stores reputation.

Keep the department clean, organized, and visually appealing, including sales floor, counters, and prep areas.

Schedule staff based on availability and ensure payroll is accurate to support operations and budget goals.

Conduct interviews, handle disciplinary discussions, and help employees grow by setting clear goals that align with company objectives.

Communicate regularly with team and management, attend meetings, and respond to emails promptly.

Foster a positive work culture by setting a professional tone, encouraging morale, and giving regular praise.

Support store-wide cooperation by collaborating with other department managers to ensure smooth operations.

Manage inventory and purchasing to meet customer needs and reduce waste.

Review department reports to track performance and support decision-making.

Check in with each team member during overlapping shifts to ensure clear communication and address any concerns.

Keep accurate and organized records to support smooth operations and compliance.

Support store management with daily operations and overall store goals.

Help with all department tasks to keep operations running smoothlyWhat you bring to the FarmDecision making skills on behalf of the Cheese & Coffee DepartmentFull knowledge of the operations of the department along with 5 years of Cheese & Coffee experience & 3-5 years of managerial experienceCheese & Coffee professional leadership experienceAwareness and driving support office initiativesWindows programs and communication toolsWork collaboratively, communicate, and lead a team of co-workers alongside store managementAbility to demonstrate, encourage, and set the example of Adams culture and valuesExhibit enthusiasm, positivity and/or knowledge about Adams products and qualityExperience gained through growth and leadership within Adams may also be considered, provided the candidate can demonstrate proven ability to lead teams, support daily Cheese & Coffee operations, and uphold Adams standards for quality and service.

Working ConditionsConsistently move, adjust, and position items weighing up to 50 poundsAbility to work varied hours/days to oversee department operationsBe able to concentrate on tasks in order to avoid injuryOccasionally ascend/descend a stepstool, stepladder, and/or ladderRepeating motions that may include the wrists, hands and/or fingers for duration of shiftCommunicate with others to exchange informationMoving self in different positions to accomplish tasks including in tight and confined spacesPerks of the JobAt Adams, we believe in recognizing and rewarding excellent work with competitive compensation and meaningful benefits. In addition to quality compensation, at Adams you can expect generous medical, dental and vision coverage (for applicable roles), voluntary benefits like pet insurance, paid time off and holiday pay, flexible pay schedules with DailyPay, and best of all, our generous Employee Discount.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including skill sets, experience, training, certifications and other business needs. A reasonable estimate of the current range is: $24.00 - $28.00. At Adams, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each situation. Were committed to providing a supportive and rewarding environment that helps our team members thriveboth professionally and personallyDisclaimerThe above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore Adams retains the right to change or assign other duties to this position.