Office Administrative Assistant -Bilingual English-Spanish

About Us Sweet Home Cleaning Service is a fast-growing residential cleaning company focused on providing high-quality service and exceptional customer care. We are looking for a reliable, organized, and proactive Office Assistant (Field & Operations Support) to help support our daily operations, technicians, inspections, and field activities. This position is ideal for someone who enjoys multitasking, working both in the office and in the field, supporting teams, and helping operations run smoothly. Position Summary The Office Assistant (Field & Operations Support) plays a key role in maintaining service quality and supporting daily operations. This position assists with technician support, field inspections, inventory management, operational errands, and customer experience tasks. The role requires strong communication skills, organization, problem-solving abilities, reliability, and the ability to work in a fast-paced environment. Responsibilities Field Support & Inspections Conduct quality-control inspections at client homes Perform first-clean walkthroughs for new clients Provide real-time feedback to Cleaning Technicians Ensure company cleaning standards are being followed Identify and report operational or quality concerns Training & Technician Support Assist with onboarding new Cleaning Technicians Reinforce company cleaning procedures and expectations Support technicians with schedule or field-related issues Assist with operational emergencies when needed Inventory & Equipment Management Prepare and refill cleaning products Organize inventory and supply areas Maintain vacuums and cleaning equipment Prepare technician kits and supplies Operational & Client Support Deliver welcome gifts or special items to clients Track gift deliveries in company spreadsheets Run operational errands and supply pickups Assist management with day-to-day operational tasks Cleaning Support (As Needed-Emergency Only) Assist with cleanings during technician shortages or high-demand periods Requirements Strong organizational and communication skills Reliable transportation and valid driver's license Ability to travel locally for inspections and errands Comfortable working both in office and field environments Ability to multitask and problem-solve efficiently Positive attitude and team-oriented mindset Basic knowledge of residential cleaning standards is a plus Bilingual (English/Spanish) is a plus Schedule Expectations Must remain in office until 9:00 AM daily to support morning technician operations After 9:00 AM, responsibilities may include inspections, deliveries, field support, and errands What We Offer Stable full-time position Growth opportunities within the company Supportive team environment Leadership and training opportunities Competitive pay based on experience If you are organized, dependable, proactive, and enjoy supporting both people and operations, we would love to hear from you!

Job Type:

Full-time Pay:

$15.00 per hour

Experience:

Administrative:

1 year (Required)

Language:

Spanish (Preferred)

Location:

Fairhope, AL 36532 (Required) Ability to

Commute:

Fairhope, AL 36532 (Required)

Work Location:

In person