Office Assistant [20hrs/Mon-Thurs]

Goodwin & Company is looking for a highly motivated, detail-orientated Office Assistant with office Management experience for a fast-growing company. This position involves daily contact with homeowners and board members which requires an individual who is well-spoken, customer service-oriented, and who can multi-task at a quick but accurate pace. Work schedule is Mon-Thurs from 9:00am-2:00pm To move forward with your application, please complete the behavioral and cognitive tests thru this link: https://assessment.predictiveindex.com/bo/86E/AdministrativeAssistantCAM_Jul2025_153615

Responsibilities:

Become familiar with each association's documents as they relate to your service role Respond to phone calls, voicemails and emails

• within 24 hours (Forward non-routine/urgent calls to Manager immediately) Work with the manager on violation letters as requested. Work with the ACC department communicating with homeowner when necessary for more information, updating homeowners of the status the application, etc. Draft and mail letters to parties as requested by CAM
• 2 business days Process community mailings; special notices, meeting notices, etc
• 2 business days Electronically file community related documents via company platform
• daily Maintain/program entry gates directories
• within 24 hours Process entry gate opening and maintenance requests via company platform during regular business hours
• within 24 hours Process, maintain, program and distribute pool tags/keys/cards/fobs
• within 24 hours Rotate as Receptionist on scheduled basis Assist CAM in preparation of Board meeting packets
• as needed Prepare and process Annual Meeting Notices
• time sensitive, 3 business days Prepare Annual Meeting materials; Welcome Packet and registration information
• 2 days Attend Board and/or Annual meetings with CAM(s) when necessary.

May be required to take meeting minutes.

Note:

Meetings may be held in the evening after regular working hours

• as needed Maintain a current hardcopy and e-file community information sheet (hot sheet
• as needed Complete miscellaneous tasks as requested for CAM support and assist in other large scale projects
• as needed Maintain community websites via company platform
• as needed Act as back-up for after-hours emergency contact. The CAM is the first point of contact
• as needed per emergencies occur Review, code and process invoices for payment of services
• daily within 24 hours Other Responsibilities
• this list should not be considered to be all encompassing and is subject to change Qualifications Requires a high school diploma or GED; Associates degree preferred.

Six to twelve months of related clerical or administrative support experience required Must have excellent customer service, computer and typing skills, along with proficient skills with Microsoft Office Suite and the internet. Must be able to adapt to management software and computer programs utilized by the company and self-teach through hands-on training and training guides. Knowledge of business correspondence including rules of grammar, sentence structure, punctuation, spelling and attention to detail. Ability to interpret and follow verbal and written instructions. Ability to communicate effectively, both verbally and in writing and exercise diplomacy. Must be highly organized and know how to prioritize while working independently with minimal supervision or while in communication with team

Pay:

$19.00 per hour

Work Location:

In person