Office Assistant

What You'll Be Doing Do you want to make a meaningful impact in your community? Join a purpose-driven team in Wake County's Housing Affordability and Community Revitalization Department. We are seeking an Office Assistant to support daily operations for the Permanent Housing and Supportive Services Division at both the Cornerstone Center and Oak City Cares locations. The Office Assistant plays a crucial role as an integral part of the Cornerstone Center, as well as the Oak City Cares office spaces. The Cornerstone Center offers 20 units of bridge housing for individuals experiencing literal homelessness with moderate to severe service needs. Oak City Cares is home to programs that facilitate permanent supportive housing case management and rental assistance. Both locations are staffed by highly qualified teams that deliver high-quality supportive services to a vulnerable population. This position is based at both locations and serves as the first point of contact representing the agency and assisting clients and service providers as they enter the facilities.

Essential Functions:

Maintain records, update databases/spreadsheets, and generate reports associated with work activities Greet and direct visitors, answer and direct calls, take messages, and handle routine inquiries Manage calendars, schedules, and front desk coverage at the Cornerstone Center and Oak City Cares locations Submit GSA service requests and oversee fleet maintenance Monitor Oak City Cares water levels and notify appropriate staff Monitor supply inventory, research cost-effective options, and coordinate purchasing of required supplies Scan documents, including paper charts and TFS files Handle faxed record requests and monitor RightFax Create fillable PDF forms and support office workflows Prepare and format correspondence, reports, forms, meeting notes, and other documents; compile, copy, sort, and file records of office activities Perform other duties as assigned About Our Team Wake County Department of Housing's goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, housing services must be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County's economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents, and furthering Wake County's commitment to healthy and inclusive growth. The Department's programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter, and Permanent Supportive Housing. The Basics (Required Education and Experience) High school diploma or GED One year of administrative/office support experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Possess a high level of proficiency in operating a standard desktop and Windows-based computer system, including but not limited to: Microsoft Word, Excel, the county intranet, NCFAST, Clarity, Teams and computer desktop navigation Previous administrative support experience in a Health and Human Services, Social Services, or non-profit organization How Will We Know You're 'The One'? Ability to manage time efficiently, meet deadlines and maintain attention to detail Demonstrate dependability, professionalism and integrity Ability to build rapport and establish trust with clients Ability to work effectively with individuals experiencing homelessness and living with severe mental illness, substance use and complex health conditions

About This Position Location:

Cornerstone Raleigh, NC 27601

Employment Type:

Regular Work Schedule:

Mon•Fri 8:30 am•5:15 pm

Hiring Range:

24.72•29.00

Market Range:

24.72•29.36 Please include ALL prior work experience on your application and resume.

Posting Closing Date:

7:00 pm on 5/26/2026 What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement What Makes Wake Great Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County's seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina's most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. In Fall 2026, two at-large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County's FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training. Apply Now Share Save Job