Office Assistant - Dental Centralized Scheduling

Company Overview The Macoupin County Public Health Department is dedicated to promoting wellness, preventing disease, and protecting the health of residents within the community. With a history of growth and commitment to service, we strive to provide accessible and comprehensive health programs across multiple locations. Office Assistant is responsible for scheduling patients, greeting patients/visitors, ensuring information is obtained and entering all relevant data into EHR. Office Assistant will provide optimum attention to the needs and concerns of our patients/visitors at all times. Reports to the Dental Director/Clinical Director.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

• High School diploma or GED
• Office experience required. Medical and/or dental office experience preferred.
• Computer knowledge and work experience required
• Good organization skills and good communication skills required
• Ability to sit for lengthy periods is required.
• May be exposed to bodily fluids during emergencies, but not as a normal part of the job.
• Computer skills are required
• Friendly, polite and outgoing with patients/visitors
• Good skills at being attentive to the needs of patients/visitors and co-workers.
• Knowledge and experience with Electronic Medical Records is required
• Dependable and Consistent
• Ability to be mobile without any limitations or restrictions
• Must be up-to-date on all immunizations and vaccinations
• Basic Life Support (BLS) certification (or ability to obtain)
• Must have a valid government-issued photo

ID ILLUSTRATIVE EXAMPLES OF WORK

• Obtains necessary information and completed forms to complete an accurate registration process for all patients being seen in the clinic.
• Verifies all information obtained is complete and accurate.
• Enters information into the Practice Management system, to ensure that patients are registered appropriately, and billing can be completed in a correct and timely manner.
• Communicates timely and accurately with all Provider and support staff to help direct patients to their rooms or operatories to be seen.
• Answers phones appropriately, timely and provides necessary information and/or obtains necessary information. Returns calls in an appropriate manner.
• Schedules appointments as needed for patients.

Pay:

$16.00 - $16.50 per hour

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid sick time Paid time off Retirement plan Vision insurance

Work Location:

In person