Office Assistant I - MAC GI, UPMC

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Join UPMC's MAC GI Physicians team as an Office Assistant, where you'll play an essential role in delivering a welcoming and efficient experience for patients. In this position, you will coordinate scheduling, manage patient information, and support daily front-office operations while collaborating with providers and clinical staff. Prior medical office or administrative experience is preferred to help you succeed in this fast-paced, patient-focused environment. This full-time position will work Monday through Friday, with shifts scheduled between the hours of 7:00am and 5:00pm. No holidays, evenings or weekends are required. Title and starting pay rate of this position may vary based on years of experience.

Responsibilities:

Verify necessary information and records in the medical record and computerized scheduling system. Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers. Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions. Maintain clean, orderly waiting area including beverage area and reading materials. Prepare patient charts for upcoming appointments. Answer telephone, screens calls, takes messages, and provides information. Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing. Answer questions regarding patient appointments and testing. Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data. Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.