Office assistant / service writer

Job Overview We are seeking an energetic and detail-oriented Office Assistant / Service Writer to join our dynamic automotive service team. In this role, you will be the vital link between customers and our skilled technicians, ensuring smooth communication, efficient service processes, and exceptional customer satisfaction. Your enthusiasm and organizational skills will help drive our shop's success while providing a positive experience for every client. This paid position offers an exciting opportunity to develop your career in the automotive industry, combining administrative excellence with automotive knowledge. Responsibilities Greet customers warmly and gather their vehicle concerns to accurately document service needs Write detailed service estimates and repair orders, clearly explaining necessary repairs and recommended services Coordinate with technicians to prioritize repairs, ensuring timely completion of work such as oil changes, brake repairs, alignments, suspension work, tire services, and transmission repairs Upsell additional services or maintenance based on customer needs and vehicle condition while maintaining transparency and integrity Handle cash transactions, process payments accurately, and manage service records efficiently Communicate effectively with customers about vehicle status updates and follow-up on completed services to ensure satisfaction Assist in managing appointment scheduling, parts ordering, and inventory control to support daily shop operations Join us to be part of a vibrant team dedicated to delivering top-tier automotive care! Your enthusiasm for cars combined with your organizational talent will make a real difference in our customers' experiences. We value proactive individuals eager to grow their skills in a fast-paced environment that rewards dedication and professionalism.

Pay:

From $100.00 per day People with a criminal record are encouraged to apply Application Question(s): Do you have any experience in the automotive field? are you able to work Monday - Thursday optional Friday? 8-5

Location:

Westminster, SC 29693 (Preferred) Shift availability: Day Shift (Required) Ability to

Commute:

Westminster, SC 29693 (Required)

Work Location:

In person