Office Coordinator/KNWS

Title:

Office Coordinator/KNWS VP Area:

VP

• Media Department:

  KNWS

• Waterloo Position Compensation:

  $46,332
• $51,480

Location:

Waterloo, Iowa

• KNWS Who We Are:

  Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God's Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern
• St.

Paul and through gospel outreach and faithfulness with Northwestern Media.

Position Summary:

To support the mission of Life 101.9 by serving as a welcoming and professional point of contact for listeners, donors, and guests; ensuring smooth daily operations, facilitating clear and professional communication, and providing accurate, timely support for fundraising initiatives and donor engagement—all while reflecting Christ-like hospitality and integrity in every interaction.

Key Responsibilities:

• Serve as the first point of contact by promptly and professionally answering all phone calls, emails, and in-person inquiries; ensuring that communication is either addressed directly or efficiently routed to the appropriate person or department. Greet visitors warmly and maintain a welcoming, well-kept front office and station environment.
• Manage calendars and correspondence by maintaining the station and community event calendars, distributing mail and voicemail, preparing outgoing communication, and scheduling meetings with hospitality and accuracy.
• Support the Day Partner program by overseeing all administrative responsibilities from initial contact to on-air messaging, tracking in Raiser's Edge, and ensuring consistent follow-through and communication.
• Coordinate fundraising and special events by serving as the administrative lead, under the direction of the Station Manager, for fundraisers, assisting with event logistics, and organizing volunteers, meals, and resources for concerts, community events, and station initiatives.
• Ensure administrative efficiency by processing requisitions, purchase orders, invoices, and P-cards in a timely and accurate manner, as well as monitoring and ordering supplies and managing office equipment.
• Perform other duties as requested or assigned.

Because our community is a significant part of our mission and the development of our students and listeners, all employees serve as ministers of the gospel of Jesus Christ by actively partnering with the University to disciple students as they grow intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to maturity in their faith.

Qualifications:

Required:

• High School diploma or GED equivalent
• Minimum of 2 (two) years' office administrative experience
• Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern's mission,

Doctrinal Statement and Declaration of Christian Community Key Skills:

Independent & Teamwork:

Capable of working both independently and collaboratively, with minimal supervision.

Confidentiality:

Maintains discretion and handles sensitive information appropriately.

Organizational Skills:

Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail.

Technical Proficiency:

Intermediate to advanced computer skills, including Microsoft Office and related software.

Written & Verbal Communication:

Strong writing, editing, proofreading, and verbal communication skills.

Background Check:

Must pass initial and ongoing background checks as a condition of employment.

Work Environment:

The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies. All applicants must be authorized to work for any employer in the United States as we are unable to sponsor or take over sponsorship of an employment visa. Northwestern's Benefits Overview