Office Manager

Office Manager 2.6 2.6 out of 5 stars Lombard, IL 60148 $47,000

• $50,000 a year
• Full-time ABA Revolution LLC 5 reviews $47,000
• $50,000 a year
• Full-time Role Summary ABA Revolution LLC is seeking a highly reliable, personable, and tech-savvy Full-Time Office Manager to manage the crucial opening and administrative functions.

This role is essential for ensuring efficient clinic operations, timely material preparation, and accurate data management within the CentralReach, Rethink and Brightwheel systems. Essential Duties and Responsibilities

• Clinic Opening Procedures (7:00 a.m.): Arrive promptly to unlock the facility, prepare the clinic for daily operations, and ensure all reception and therapy areas are ready for staff and client arrival.

CentralReach/Rethink Management:

Utilize the CentralReach/Rethink platform to manage client records, schedule appointments, and coordinate with clinical staff. Tech-savviness is required to efficiently navigate and utilize this system.

Scheduling Management:

Edit and adjust client and staff schedules as necessary (due to cancellations, staff changes, or clinical necessity) within CentralReach/Rethink to maintain continuity of care.

File and Compliance Oversight:

Check the completion and integrity of client files (electronic and physical), ensuring all documentation, consent forms, and authorization data are current and compliant with clinical and payer requirements.

Administrative and Clinical Support Material Creation:

Create, print, laminate, and prepare instructional and therapeutic materials (e.g., visual schedules, token boards, data sheets, other materials) needed by the Behavior Technicians and Clinicians.

Client Technology Support:

Provide support for client check-in procedures only as it relates to troubleshooting and assisting families with the Brightwheel system, while providing a warm greetings and departures to families as they check-in and check-out.

Communication Hub:

Answer all incoming phone calls, with a special focus on managing calls and providing direction during the high-volume arrival and departure times for client sessions. This requires a personable and professional demeanor at all times.

• Conduct on-site tours for incoming families, gather contact information.
• Other duties and responsibilities as they arise or are asked upon by department leaders and teammates. Required Qualifications
• High school diploma or equivalent.
• Minimum of 3 years of experience in office administration, preferably in a behavioral health or ABA setting, managing large teams across multiple sites.
• Demonstrated tech-savviness and proficiency in using complex scheduling and client management systems (CentralReach/Rethink and/or Brightwheel experience is a plus).
• Must be available from 7:00 a.m. to 3:30 p.m., Monday through Friday.
• Proficient with Microsoft 365

Office:

Outlook, Teams, Calendar, Word, Excel. Preferred Qualifications

• Direct experience using CentralReach/Rethand the Brightwheel platform is highly preferred.
• Familiarity with ABA terminology and operational needs.

Impact-Driven Mindset:

A proactive problem solver who thrives in high-stakes situations and is committed to delivering excellence.

High Emotional Intelligence:

You'll be working with closely with children and families, so empathy and understanding are key.

Strong Communication Skills:

Collaborate effectively with department leaders and teammates.

Pay:

$47,000.00

• $50,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person