Office Manager

Office Manager University of North Carolina•Chapel Hill $39,613•54,455

Grade:

03 United States, North Carolina, Chapel Hill 104 Airport Dr (Show on map) May 25, 2026 Posting Information Posting Information Department SA Student Family Prgrms-648001 Career Area Administrative/Clerical Support Is this an internal only recruitment? No Posting Open Date 05/25/2026 Application Deadline 06/01/2026 Position Type Permanent Staff (SHRA) Position Title Admin Support Associate•Advanced Salary Grade Equivalent

NC03 / GN06

Working Title Office Manager Position Number 00058667 Vacancy ID P021050 Full-time/Part-time Permanent/Time-Limited Full-Time Permanent If time-limited, estimated duration of appointment Hours per week 40 Work Schedule Monday•Friday, 8:00am•5:00pm Work Location

CHAPEL HILL, NC

Position Location North Carolina, US Hiring Range $39,613•54,455 Pay Band Information To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet. Position Summary Information Be a Tar Heel! A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit Student & Family Programs (NSFP) is responsible for transitioning over 5100 first-year students and over 1000 transfer students into the UNC community, as well as establishing and maintaining relationships with over 30,000 families of Carolina undergraduates. NSFP provides new undergraduate students and families with programs and services aimed at supporting their transition to the University of North Carolina at Chapel Hill, with the goal of supporting retention and success in the higher education environment. Position Summary The Office Manager is responsible for day-to-day administration and event/program support in Student & Family Programs (NSFP). This includes providing excellent customer service to Carolina students and families through written and verbal communication, providing critical event planning support (managing registration processes and logistics), maintaining inventory and supplies, and providing administrative support to the NSFP Director and Management Team. In addition, the Office Manager supports NSFP budget processes by initiating payments and reconciling expenditures. This position reports to the NSFP Director. Office Administration & Customer Support Manage the day-to-day administrative operations for Student & Family Programs, specifically: Maintain office wide email accounts and responses to phone calls and messages and making referrals as needed. Inventory and ordering for supplies for all programs. Manage departmental records, reports and files for archival purposes. Oversee facility needs. Coordinate IT support. Event and Program Support Serve as primary liaison to IT for online event registration for two signature NSFP programs•Student & Family Orientation and Carolina Family Weekend, specifically: Train NSFP professional and student staff as needed in collaboration with IT. Manage the registration processes (i.e., event confirmations, reservations changes, reporting to NSFP team and campus partners). Coordinate payment plans and reminders for Orientation participants. Manage the service indicator process for accounts past due. Administrative Support for Director and Management Team Maintain calendars for Management Team (Director and Associate Directors). Provide scheduling, travel planning, budget administration and general administrative support to Director. Minimum Education and Experience Requirements High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work. Management Preferences Experience with providing administrative and logistic planning support for large-scale events. Experience maintaining confidentiality and handling sensitive information in an appropriate manner. Experience with Connect Carolina, Microsoft Office suite applications, and/or other data management platform(s). Prior experience in the higher education setting. Required Licenses/Certifications Special Physical/Mental Requirements Campus Security Authority Responsibilities Not Applicable. Position/Schedule Requirements Special Instructions Quick Link https://unc.peopleadmin.com/postings/319390 Contact Information Office of Human Resources Contact Information If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.

edu Please note:

The Office of Human Resources will not be able to provide specific updates regarding position or application status. Equal Opportunity Employer Statement The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.