Office Position (Customer Service & Scheduling Coordinator)

About Pheasant Bonanza Pheasant Bonanza is a premier Orvis-Endorsed wingshooting lodge and gun dog training facility, recently named the 2025 Wingshooting Lodge of the Year. Operating on more than 5000 acres along Nebraska's Loess Hills, the club offers a variety of hunting (emphasis on upland hunting), a 20-station sporting clays course, Helice, 5-stand, skeet trap fields, rifle range, and first-class accommodations in our cabins or the Benjamin Schoonover Lodge. Position Overview Pheasant Bonanza is seeking a reliable and organized Office Secretary to support daily administrative operations. This role is essential in keeping the office running smoothly, assisting staff, and ensuring excellent communication with customers, vendors, and team members. Key Responsibilities Answer and direct phone calls, emails, and in-person inquiries in a professional manner Greet and checkout customers, clients, and visitors and provide general assistance Maintain organized filing systems (digital and physical) Schedule appointments, meetings, and coordinate calendars Assist with data entry, record keeping, and basic bookkeeping tasks Prepare documents, reports, and correspondence as needed Manage office supplies inventory and place orders when necessary Support team members with administrative tasks and special projects Handle customer service tasks such as bookings, inquiries, or follow-ups Maintain confidentiality of sensitive business information Manage pro shop and inventory Assisting with other tasks as needed Qualifications High school diploma or equivalent (associate degree preferred) Previous administrative or office experience preferred Strong organizational and time-management skills Excellent verbal and written communication skills Ability to multitask and prioritize in a fast-paced environment Friendly, professional demeanor and strong customer service skills Ability to work flexible hours and weekends Preferred Traits Attention to detail Dependability and punctuality Ability to work independently and as part of a team Interest in outdoor, dogs, hunting, or lodge-style business operations is a plus Work Environment Office setting with regular interaction with customers and staff May involve seasonal fluctuations depending on business activity Compensation & Benefits Competitive hourly wage / salary (based on experience) Employee perks related to Pheasant Bonanza services Paid time off

Pay:

$19.00 - $22.00 per hour

Benefits:

Paid time off

Work Location:

In person