Administrative Support II- Patient & Family Relations

Overview:

Schedule:

Monday-Friday (8:00am-4:30pm) Fully on-site

Job Description Summary:

Performs moderately complex administrative duties for one or more individuals within the department.

Job Description:

Essential Functions:

Provides excellent service to both internal and external customers by applying best practices and standard operating procedures. Prepares correspondence, documents, reports and other materials which may be moderately complex or confidential, sometimes requiring independent judgment. Schedules appointments for department staff. Participates in department projects of moderate scope and complexity. May provide assistance in training and orientation of colleagues. May assist in the completion of reimbursement requests for assigned staff.

Education Requirement:

High School Diploma or equivalent, required.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

Must complete Ambassador Program within first 12 months of employment.

Experience:

Two years of administrative experience, preferred.

Physical Requirements:

OCCASIONALLY

Climb stairs/ladder, Electricity, Lifting /

Carrying:

0-10 lbs, Lifting /

Carrying:

11-20 lbs, Machinery, Pushing /

Pulling:

0-25 lbs

FREQUENTLY

Bend/twist, Color vision, Flexing/extending of neck, Interpreting Data, Reaching above shoulder, Repetitive hand/arm use, Squat/kneel, Standing, Walking

CONTINUOUSLY

Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Seeing - Far/near, Sitting Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet" The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We're 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children's Hospital. A Place to Be Proud.