On-Call Scheduling Coordinator - Home Care Agency (English/Spanish Speaking required)

CareGivers America - SEPA , a Modivcare Personal Care Service, is looking for a Bilingual On-Call Care Coordinator Associate . You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

Pay:

$18-$20 /Hourly based on experience

Schedule:

Monday-Friay 5pm-8pm, Saturday-Sunday 8am-8pm

Office Address:

Remote (following 2 weeks training at 500 Old York Road Suite 105, Jenkintown, PA 19046) Benefits and Perks… Medical, Dental & Vision Insurance 401(k) with a 6% match Paid Time Off 10 Paid Holidays Employee Assistance Program Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!) Voluntary Term Life and AD&D Insurance Legal Services Insurance Short-Term and Long-Term Disability Accident, Critical Illness & Hospital Indemnity Insurance You will... Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers. Collaborate with internal teams to determine patient eligibility and initiate the intake process. Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination. Address inquiries, concerns, and provide guidance on accessing services and resources. Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences. Monitor and update schedules to accommodate changes, cancellations, and rescheduling needs. Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals. Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication. Provide compassionate and empathetic support to patients and their families throughout the care coordination process. We are excited to speak to someone with the following… Bilingual in English & Spanish required High school diploma or equivalent 1+ years of customer service experience required. 1+ years of home healthcare experience preferred.

Our Mission:

To provide access to the care that matters for those who need it most.

Our Values Caring:

We care about what we do and who we do it for.

Collaborative:

We value the perspective and experience of all.

Dedicated:

We are committed to making a real world impact.

Purposeful:

We know our work has meaning. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace