Operations Coordinator

Job description: Job Summary An operations analyst in a hotel plays a key support role in running daily operations and helping the General Manager ensure everything runs smoothly. The job combines leadership, coordination, and problem-solving across departments. Responsibilities 1. Supporting Daily Operations Assist in overseeing all hotel departments (front desk, housekeeping, food & beverage, maintenance) Step in to manage operations when the General Manager is unavailable Ensure smooth day-to-day functioning of the hotel 2. Staff Supervision & Coordination Help hire, train, and schedule employees Monitor staff performance and provide feedback Ensure employees follow hotel policies and standards 3. Guest Services & Satisfaction Handle guest complaints or special requests Ensure high levels of customer service Resolve issues quickly to maintain positive guest experiences 4. Administrative & Office Work Prepare reports (occupancy, revenue, performance) Maintain records and documentation 5. Financial Support Assist with budgeting and expense tracking Help manage inventory and supplies 6. Quality Control & Compliance Ensure the hotel meets safety, cleanliness, and legal standards Conduct inspections of rooms and facilities Make sure brand standards are followed 8. Strategic Support Assist the GM in planning improvements or new initiatives If interested in apply by calling 347-589-5264

Benefits:

Employee discount

Work Location:

In person

Work Location:

In person

Pay:

$22.00 - $25.00 per hour

Benefits:

Employee discount

Work Location:

In person