Operations Manager

Location:

Orlando, FL Position Type:

Full-Time We are seeking a highly professional, driven, and detail-oriented Operations & Executive Business Manager to play a key leadership role within our growing company. This is far more than a traditional administrative position — we are looking for someone capable of helping lead operations, improve systems, support executive decision-making, and help drive the continued growth of the business. The ideal candidate is organized under pressure, communicates with professionalism and confidence, understands how to manage moving priorities, and can operate with a high level of discretion, accountability, and leadership. Key Responsibilities Oversee and streamline daily office and operational functions Act as a central point of coordination between ownership, clients, project managers, installers, and vendors Assist in managing company workflow, scheduling, logistics, and project timelines Help develop and implement operational systems, processes, and efficiencies Support executive leadership with strategic planning, organization, and task management Manage customer relations and ensure a high standard of professionalism throughout all communications Review contracts, proposals, invoices, job costing, and internal documentation for accuracy Track projects, deadlines, and operational performance metrics Assist with hiring coordination, onboarding, and team accountability Handle confidential information with discretion and professionalism Identify opportunities for operational improvement and company growth Ideal Candidate Highly organized with exceptional attention to detail Strong leadership, communication, and problem-solving abilities Professional presence with the ability to manage high-level client interactions Ability to think proactively, take initiative, and operate independently Experience in operations management, executive support, construction management, or similar leadership roles Comfortable working in a fast-paced, growth-focused environment Proficient with office systems, scheduling software, spreadsheets, and business operations tools Experience in flooring, construction, or the trades is preferred What We're Looking For We are looking for someone who wants to grow with the company and become an integral part of its future. This role requires professionalism, ownership mentality, adaptability, and the ability to help lead at a high level. Compensation & Growth Competitive salary and bonus structure commensurate with experience Growth opportunity within a rapidly expanding company Leadership role with direct impact on company operations and development Professional, team-oriented work environment

Pay:

$21.00 - $25.00 per hour Application Question(s): 1) This role requires balancing communication between ownership, clients, project managers, installers, and vendors. Can you walk me through a time you managed multiple moving priorities across different stakeholders while keeping operations running smoothly? 2) We are focused on improving systems, workflows, and operational efficiency as the company grows. Can you share a specific example of a process or operational system you implemented or improved that had a measurable impact on productivity, profitability, or accountability? 3) This position requires strong leadership, professionalism, and the ability to operate independently in a fast-paced environment. Tell me about a situation where you had to take ownership of a major operational challenge, make decisions under pressure, and ensure the team stayed aligned and accountable.

Work Location:

In person