Operations Manager

Operations Manager

TWO MEN AND A TRUCK

® - 3.2 Wauwatosa, WI Job Details Full-time $55,000 - $65,000 a year 18 hours ago Qualifications Customer communication Company vehicle operation Driver's License Technical Proficiency Full Job Description Salary range: $55,000 - $65,000 annually

Bonuses:

Up to $8,000 in potential bonuses Apply today to join the

TWO MEN AND A TRUCK

® team and take on the role as the Operations Manager in Wauwatosa, WI. The Operations Manager will be a full-time position spending half of the time performing moves and the other half responsible for carrying out the day-to-day franchise activities to meet established operating goals, standards, sales & profits. Reports General Manager.

Shift schedule:

Monday - Friday & Saturday Rotation

WHAT YOU'LL DO

Promotes and protects the

TWO MEN AND A TRUCK

® brand in a professional manner Perform driver/mover duties for the day, by completing moves as a driver, mover, or trainer In this role you will work with customers, vendors, and all team members to meet established business goals and standards.

This is accomplished primarily through:

training and motivating employees; managing daily operations; and consistently exceeding customer expectations In charge of creating a safe work environment through leading and adhering to policies and procedures Responsible for reviewing performance data and working with general manager on coaching needs for the team Ensures trucks, office and moving equipment are in pristine condition Ensures compliance with

TWO MEN AND A TRUCK

® , DOL, OSHA, DOT regulations and FMCSA regulations Professionally handle customer concerns and claims with integrity and a sense of urgency Participates in regular training and development programs offered locally or through Stick men university ® online. May occasionally attend in person training to further develop personal and professional skill sets Daily traveling in company vehicles to ensure customer and staff expectations are being met Occasionally attends after hour work functions and participates in charity events Assists in day-to-day organizational and clerical support tasks All other duties as assigned

WHO WE'RE LOOKING FOR

Associates Degree in business, management, or other related field is preferred but not required Moving experience is preferred but not required Experience in management roles, leadership positions, or other relevant fields Must have a valid driver's license and be approved by insurance to operate company vehicles Must be able to pass a background check and drug test Excellent project management skills Excellent oral and written comprehension and communication skills Excellent organizational and time management skills Demonstrated ability to lead by example to motivate, develop, and direct people Must be able to manage effectively when faced with difficult situations Ability to assess the performance of self, employees, and franchise to make improvements or take corrective actions Strong decision-making ability and problem-solving skills Understanding of and commitment to customer service and the

TWO MEN AND A TRUCK

® core values Must be proficient with computers and using technology to improve compliance, safety and performance of the franchise location This job posting is for a position at the individually owned and operated

TWO MEN AND A TRUCK

franchise located in Milwaukee, WI.