Order Management Specialist

Job Title:

Order Management Specialist/Analyst Location:

Englewood Cliffs, NJ Job Type:

Full-time, On-Going Contract, W2

Schedule:

Monday -

Friday, Onsite Pay Range:

$31.94 per hour

Job Description:

Role & Responsibilities Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to policies and agreements. Manage 50+accounts portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies. Update, maintain customer and order data, ensuring data integrity and accuracy. Review and validation price adjustment chargeback claims with finance and Sales. Point of contact to help Identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively. Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment. Generate reports on open orders, price discrepancies, shipped orders, and aged orders. Assist the team on various projects as needed. Requirements Bachelor's degree in a related business field. 3-5 years of experience in order management or a related field. Skills Proficiency in SAP and EDI for order processing. Vendor management. Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint). Strong written and verbal communication skills. Problem-solving and critical thinking abilities. Ability to multitask efficiently and work under pressure. Self-motivated and capable of working independently. Knowledge of builder systems, such as Supply Pro and KOVA #LI-LH1