Outsource Task Processor III

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Always be on the lookout for job scams! Learn more about identity theft Opens in new window Help information , opens a new window. Info First Job Previous Job 1,079 of 6,098 Next Job Last Job Share More Like This Between $16.96 and $22.90 Per Hour DOE (Depends on Experience) Outsource Task Processor III Lereta

Occupation:

Office and Administrative Support Workers, All Other

Location:

Pomona, CA - 91768

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

04/09/2026 Positions available: 1

Source:

CalJOBS

Web Site:

CalJOBS Onsite /

Remote:

Not Specified

Updated:

04/10/2026

Expires:

06/08/2026

Agency Job ID:

OUTSO001534

Job #: 19847811 Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Education High School Diploma or Equivalent Experience 12 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Benefits Job Description Help for Job Description. Opens a new window. The Outsource Task Processor III processes and researches tasks (inquiry) initiated by either the LERETA Call Center (initiated by a homeowner inquiry), lender, or internal LERETA source with without supervision. With effective decision making, the position assesses penalty determinations, and successfully manages individual pipeline while adhering to lender's Service Level Agreement without supervision. The role maneuvers successfully through all systems, understands general workflow, and has the ability to advise of any unusual circumstances or requirements that could endanger the Service Level Agreement being met. Tax Procurement and Payment

• Procures tax amount data from taxing agency jurisdictions. Tax amount data procurement method consists of telephone, e-mail, and fax communication to taxing agency jurisdictions
• Interprets tax amount data and statuses per property taxes received from taxing agency jurisdictions and effectively identify tax status for payment processing
• Processes research requests with predetermined processing steps to determine root cause, including: research for missing payments, misapplied payments, payments from escrow, over payments at taxing authorities, verify delinquencies, obtaining current tax amounts and requesting refunds
• Follows agency guidelines and special processing instructions
• Builds Tax Lines as needed utilizing the TED table
• Validates lender payees prior to making disbursements
• Completes Tax Processing Reports accurately prior to ELD (excluding Handle Manual if applicable)
• Completes all required processing on exception reports within SLA
• Balances all disbursements prior to end of day and submit all payment back daily
• Trains other employees on all aspects of Task Processing Workflow Management
• Monitors, reports, and communicates status of work assignments and statistics to Team Lead/Supervisor while identifying any opportunity to increase efficiency processing research task
• Prepares production/statistical reports to mortgage lenders and direct supervisors
• Ensures all items follow standards and all SLA's
• Notifies Leadership when overtime or assistance is needed Customer Service
• Responds to mortgage lenders and taxing agency jurisdictions by utilizing effective verbal and written communication in a prompt and accurate manner
• Notifies business partners of reporting errors in a clear concise manner
• Maintains a positive working relationship with both internal and external business partners
• Communicates new lender requests to management Quality Control
• Applies and supports the implementation of new or modified policy and procedures as instructed to ensure Task Research Team standards are met
• Prepares production/statistical reports as applicable
• Maintains required quality scores This position will perform other duties as assigned based on the needs of the department.

Salary range:

$16.96 - $22.90 Position can be based in

Irving, TX, Pomona, CA or Remote Core Competencies:

Must be a team player and can work in a team environment Must possess effective communication skills, both written and verbal Must be able to work in a fast-paced environment Ability to work under time constraints and meet high priority deadlines to ensure task is processed by expected completion data

Required Education and Experience:

High School Diploma or equivalent Experience in Microsoft Excel and Microsoft Word Experience in Black Knight (MSP), Fiserv, FICS, and EAS Lender Servicing Systems Data Entry/Computer usage experience Customer Service Experience Minimum of 2 years as an Outsourcing Task Processor II Must be able to type 40+ wpm Must have intermediate Microsoft Excel Skills (Filter, Sort, VLOOKUP and Pivot Tables) Must be able to use 10 key by touch; 9k or above with 98% accuracy Must have intermediate knowledge of Real Estate Tax Servicing Lereta Is a Private Sector employer https://www.lereta.com/

Company Profile:

Since 1986, LERETA has provided a full suite of national real estate tax services for residential and commercial loans, including automated online research and certification, tax bill processing, a suite of delinquent tax services, and customized tax outsourcing service programs. In addition, LERETA provides real-time flood zone determination services that include flexible levels of service based on our customers' needs - from simple delivery of flood zone determinations to complete portfolio life-of-loan tracking. Our innovative technologies and dedicated team of real estate tax and flood service professionals provide the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the country. However, it's our

EXTRAORDINARY

customer service that differentiates LERETA from other real estate property tax providers. Our most fundamental core objective is to "make a positive difference" in the businesses of our customers and strategic partners. By assisting customers in reducing costs, increasing the efficiency of their businesses and through our customer focus, LERETA has established a reputation as the highest quality provider of real estate tax and flood services in the industry. Did Not Disclose Number of Employees Connect with Lereta Other Local Jobs from Lereta Help for Other Local Jobs from. Opens a new window. Change to Grid view Pause Carousel Previous Slide Next Slide Slide 1 Slide 2 Slide 3 Linux Systems Engineer Lereta Pomona, CA Office and Administrative Support Workers, All Other Regular | $95,947.00-$127,000.00 Year Preferred Employer 4 weeks ago LERETA is seeking a Linux Systems Engineer to support and enhance our enterprise infrastructure environments. The role is responsible for the design, implementation, and ongoing support of Linux-based systems across both cloud and on-premise platforms. The ideal candidate will have strong technical expertise, a disciplined approach to system reliability and security, and the ability to collaborate effectively across technical teams.

Key Responsibilities Linux engineering:

Design, harden, and maintain RHEL/Ubuntu systems; implement HA/DR strategies and patching standards.

Networking troubleshooting:

Diagnose issues across

OSI/TCP/IP

layers (DNS/DHCP, routing, VLANs, firewalls, SSL/TLS/certs). Load balancing & traffic management: Deploy, configure, and tune F5 BIG‑IP (LTM/GTM, iRules) and HAProxy for L4-L7 services.

Azure infrastructure:

Build and secure IaaS/PaaS (VMs, VNets, NSGs, UDRs, Azure Load Balancer, Azure Firewall, Storage). Tooling & automation: Develop utilities/services in C

• and Python
• ; integrate with CI; create health checks and runbooks.

Observability & performance: Implement metrics/logging; profile and tune kernel/app performance; root‑cause analysis for incidents. Security & compliance: System hardening (SELinux, auditd), secrets management, least‑privilege/IAM alignment, vulnerability remediation.

Collaboration:

Partner with App/Network/SecOps teams; document architectures/runbooks; contribute to post‑mortems and RCA.

Core Competencies:

Expertise in designing, hardening, and maintaining Linux systems (RHEL/Ubuntu) in production environments, with a focus on system security, performance optimization, and high availability Strong hands-on experience in building, securing, and supporting cloud infrastructures across IaaS and PaaS environments, particularly within Microsoft Azure, including virtual machines, networking, storage, and security In-depth understanding of networking protocols and troubleshooting at all

OSI/TCP/IP

layers. Expertise in diagnosing and resolving issues related to DNS/DHCP, routing, VLANs, firewalls, and SSL/TLS Ability to work effectively in a cross-functional team environment (with App/Network/SecOps teams) to document architectures, create runbooks, and contribute to post-mortems and root cause analysis for incidents

Education and Experience:

10+ years in Linux systems engineering/administration in production environments Experience designing, building, and supporting mission‑critical infrastructure across Azure and on‑prem environments Experience writing C and Python for systems tooling, performance, or networking use cases Hands‑on experience designing, deploying, and tuning F5 BIG‑IP and HAProxy Strong networking fundamentals and troubleshooting (TCP/IP, routing, DNS, SSL/TLS) Practical experience building and supporting Azure infrastructure (compute, networking, storage) Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field Equivalent experience in Linux systems engineering, cloud infrastructure, and networking may be considered in place of formal education Salary range: $95,9471 - $127,000.00 General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share Payment Correspondence Processor I Lereta Pomona, CA Office and Administrative Support Workers, All Other Regular | $16.02-$20.00 Hour Preferred Employer 4 weeks ago The Payment & Correspondence Processor I supports the main responsibilities of the Bill Acquisition & Payment Teams by responding to outgoing manual bill requests to taxing authorities, reviewing and keying of tax amounts for reporting to LERETA customers, review of incoming mail to support the Outsourcing Teams, and balancing the funds received for timely and accurate payment remittance.

Essential Functions:

Prepare outgoing Bill Request and Registrations to taxing authorities Open incoming mail from taxing authorities and route to appropriate process Authenticate all tax bills received and confirm correct taxing authority mailing address, phone number, contact information and due dates. Utilize 10-Key tax amounts into LERETA's TCSL (Tax C Service Search Listing) System Image and index customer documents for proper uploading to LERETA's WebXtender System Outsource Mail distribution according to Lender approved Mail matrix. In some cases, interact with Lender Servicing systems; MSP, FiServ, Mortgage SERV, LSAMS, etc. Cash Management - Expedite the identification of incoming electronic funds and lender checks to Key Check details into Payment DB for mass payments Balance Sheet - balance funds for mass payments to taxing authorities in conjunction with ELD (Economic Loss Date) to ensure timely remittance. Review daily cash flow, to ensure account reconciliation prior to remittance of funds to the taxing authority Analyze prioritization of work and projects by creating, manipulating, and utilizing excel spreadsheets File and pull necessary tax bills for Payment processing to prepare. Bill Match necessary bills to payment listings for clean organized payment packages to the taxing authorities Evaluate position of funds in-house against various SLA's to determine best processing path supporting team goals and customer expectations Utilize internal controls such as internal DCP (Daily Cash Position) report to monitor funds payable to LERETA Initiate and prepare timely and accurate Electronic Funds Transfers to various taxing authorities Upload payment file details to Taxing Authorities Vendor Websites (Auto Agent, GovTech, and Grant Street) and ensure that procedures and policies are followed for excess funds during upload Speak to LERETA's mortgage lenders and taxing authorities Respond to mortgage lenders and taxing authorities by utilizing effective verbal and written communication in a prompt and accurate manner Provide details of quality issues found throughout process to immediate Team Lead or Supervisor Accurately prepare production/statistical reports as applicable Assist with training of fellow team members

SALARY RANGE

$16.02 - $20.00

Requirements:

Must be able to type 45+ wpm Must be able to use 10 key by touch; 7k or above with 98% accuracy Must be a team player and have the ability to work in a team environment Possess effective communication skills, both written and verbal Ability to work in a fast-paced and high stress environment

Required Education:

High School Diploma or equivalent

Preferred Education & Experience:

Basic Knowledge of Real Estate Tax Servicing General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share See all jobs from Lereta Location/Work Site Information Help for Location/Work Site Information. Opens a new window. Cost of Living Calculator Help for Cost of Living Calculator. Opens a new window. Compensation and Benefits Help for Compensation and Benefits. Opens a new window. Job Type and Required Hours Help for Job Type and Required Hours. Opens a new window. Work Experience Help for Work Experience. Opens a new window. Education and Training Help for Education and Training. Opens a new window. Skills Required Help for Skills Required. Opens a new window. Occupation Information for Office and Administrative Support Workers, All Other Help for Occupation Information for Office and Administrative Support Workers, All Other. Opens a new window. Other Jobs and Employers Career Ladder Help for Career Ladder. Opens a new window. Personal Requirements Help for Personal Requirements. Opens a new window. Nature of the Work Help for Nature of the Work. Opens a new window. Work Values and Activities Help for Work Values and Activities. Opens a new window. Change Job Search Criteria Print Job Order Opens in new window [ Do you have a comment or concern about this job posting? ] About Sign In / Register Home Site Map Site Search Explore CalJOBS Settings Accessibility Statement Preferred Settings Page Preferences Languages Services For Individuals For Employers Labor Market Mobile App Legal Privacy Statement Terms of Use Disclaimer Equal Employment Opportunity Resources Protect Yourself Assistance CalJOBS Contact Us Statewide Sacramento, CA 94280 Copyright © 1998-2026 Geographic Solutions, Inc. All Rights Reserved. Virtual OneStop® - VOS Sapphire AI v24