Patient Access & Care Coordination Specialist - FT

Patient Access & Care Coordination Specialist - FT Join the Haxtun Health team as a Patient Access & Care Coordinator Specialist, where you'll play a vital role in guiding patients through their care journey—from check-out to follow-up services. In this dynamic, patient-facing role, you'll coordinate appointments, referrals, and behavioral health services while collaborating across departments to ensure seamless, timely, and compassionate care delivery.

Starting Pay Range:

$21.50/hr - $27.95/hr, depending on experience

Position Status:

Full-time, nonexempt

Shift:

Day Application Deadline:

August 11, 2026. Applications will close sooner if a qualified candidate is identified.

Job Summary:

Provides comprehensive administrative and care coordination support to ensure a seamless patient experience from check-out through follow-up care. This role is responsible for scheduling appointments, coordinating referrals, and supporting behavioral health services, while ensuring timely completion of provider-ordered labs, imaging, and specialty care. The position also assists patients with understanding care plans, insurance coverage, and financial assistance options, working closely with billing and revenue cycle teams to ensure accurate information and support. Serving as a key liaison between patients, providers, and internal departments, this role promotes efficient clinic flow, continuity of care, and timely access to services.

Qualifications:

Minimum Qualifications:

High school diploma or equivalent required Minimum of 1 year of experience in a healthcare setting Familiarity with electronic health records and insurance portals. Ability to learn health insurance processes, including prior authorization and coverage requirements. Excellent organizational and time management skills with attention to detail. Strong verbal and written communication skills. Ability to work independently and manage multiple tasks simultaneously. Compassionate, patient centered approach with sensitivity to financial and social stressors.

Preferred Qualifications:

Postsecondary education in healthcare administration, social services, or a related field, preferred. Prior authorizations, billing, or patient access experience, preferred. Experience with Medicaid and other public assistance programs, strongly preferred. Benefits at

Haxtun Health:

We value our employees and offer a comprehensive benefits package:

Health Insurance:

Haxtun Health covers 100% of employee only premiums for all health insurance plans. We also contribute a portion of the premiums for additional plan selections, including spouse, children, or family plans as applicable.

Dental and Vision Insurance:

(optional) Haxtun Health pays 50% of the premiums, including spouse, children, or family, as applicable. Paid Time Off (PTO): Accrued at approximately 17 days for the first year of employment for hourly employees and 22 days for the first year of employment for salaried employees. PTO accrual increases as your length of service increases. This includes holidays.

Sick Leave:

Up to 48 hours per year.

Retirement Plan:

Up to a 3% employer match, which increases with your length of service. New employees are automatically enrolled at a 1% contribution rate (can be opted out). Employees must complete 5 years of employment to be 100% vested.

Employee Health Payment Match:

Haxtun Health matches employee payments up to $1,000 per year per family for services received at Haxtun Health's hospital or clinics. Family and Medical Leave Insurance Program (FAMLI): Haxtun Health participates in the

CO FAMLI

program, which is a social insurance program that provides up to 12 weeks of paid leave for qualifying life events.

Term Life Insurance:

1 x annual salary term life provided by HHD, no employee premium ($200,000 Max.). Additional voluntary life insurance coverage for the employee and family is an option which can be purchased by the employee.

Other Benefits Include:

Employee Assistance Program, Employee Purchasing Program, MASA Medical Transport Services (Air & Ambulance Supplemental), College Invest (529 College Savings Plan), accidental death & dismemberment, long-term disability, and supplemental plans (accident, critical illness, hospitalization). Join our team and help us continue to provide compassionate and high-quality care to our community!

About Haxtun Health:

Located on the beautiful plains of northeast Colorado, Haxtun Health is a 25-bed Critical Access Hospital and Primary Care Clinics, including long-term care, rehabilitation, and specialty care. Our mission is to promote optimum wellness through compassionate and high-quality care. Employing nearly 150 people, Haxtun Health is one of the largest employers in the community. We recently opened our new 100,000 square foot facility that houses our Family Practice Clinic, Wellness and Rehabilitation, and Retail Pharmacy. Haxtun Health proudly serves Haxtun, CO, and surrounding communities. Learn more about Haxtun - a small town with a big heart - by visiting https://welcometohaxtun.com/about/.