Patient Access Representative

Job Title:

Patient Access Representative Location:

North Houston, TX Industry:

Healthcare Pay:

$17-$19 per hour (based on experience)

Job Type:

Contract-to-Hire Benefits:

This position is eligible for medical, dental, vision, life insurance and 401k.

About Our Client:

Addison Group is partnering with a busy specialty medical clinic seeking a Patient Access Representative to support front desk operations. This role is ideal for someone with strong customer service skills who enjoys working in a fast-paced clinic environment and interacting with patients throughout the day.

Job Description:

The Patient Access Representative will manage daily front desk operations including patient check-in/check-out, appointment scheduling, insurance intake, and payment collection. This role requires strong communication skills, attention to detail, and the ability to handle a high patient volume while maintaining excellent customer service.

Key Responsibilities:

Check patients in and out for appointments. Schedule patient appointments and manage clinic calendars. Collect copays, balances, and other patient payments. Update patient demographics and insurance information in the system. Answer incoming phone calls and assist with patient inquiries. Review testing instructions and appointment details with patients. Assist patients with payment plans when applicable. Balance daily cash drawers and reconcile payments. Maintain accurate documentation and patient records. Support clinic operations in a high-volume environment (approximately 40 patients per day) .

Requirements:

2+ years of recent medical front desk or medical receptionist experience required. Experience scheduling appointments and managing patient intake. Knowledge of insurance verification and patient payment collection. Experience using EMR systems (eClinicalWorks preferred) . Strong communication and customer service skills. Ability to multitask in a fast-paced clinic environment. Stable work history preferred.

Additional Details:

Schedule:

Monday-Friday, 8:00 AM - 5:00

PM Work Model:

Fully onsite

Environment:

Busy outpatient clinic

Start Date:

ASAP Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #HC3