Patient Care Coordinator

Company Overview R&B Healthcare Services has been a trusted provider of home medical equipment and supplies since 1997. As a Medicare Accredited provider and a licensed New York Medicare and Medicaid provider, we are committed to delivering quality healthcare solutions to our community. Job Overview We are seeking a dedicated and organized Patient Care Coordinator who has had 5 years minimum experience to join our team. The ideal candidate will play a vital role in ensuring seamless communication between patients, healthcare providers, and insurance companies. This position requires excellent administrative skills, a compassionate approach, and familiarity with medical terminology and office procedures to support our patients effectively. Responsibilities Serve as the primary point of contact for patients, addressing inquiries and scheduling appointments with professionalism and empathy. Assist patients in understanding their treatment plans, insurance coverage, and billing processes. Coordinate with healthcare providers to ensure timely delivery of services and follow-up care. Maintain accurate patient records, update medical information, and ensure confidentiality in compliance with privacy regulations. Manage administrative tasks such as verifying insurance details, processing referrals, and handling documentation efficiently. Support the medical team by preparing necessary paperwork, forms, and reports for patient visits. Foster a welcoming environment that promotes trust and positive communication with all patients. Skills Proven experience of 5 years working in a medical or dental office setting with strong knowledge of medical office procedures. Familiarity with medical terminology to accurately interpret patient information and documentation. Experience providing medical administrative support including scheduling, billing, and record management. Excellent organizational skills with the ability to multitask effectively in a busy office environment. 5 years minimum medical office experience is required; a background in healthcare administration is essential. Strong interpersonal skills to communicate clearly and compassionately with diverse patient populations. Proficiency in office software applications such as electronic health records (EHR) systems is required. Join our team to make a meaningful difference in patient care through efficient coordination and compassionate service!

Pay:

$22.00 - $30.00 per hour

Experience:

Medical office: 5 years (Required)

Language:

English (Required)

Work Location:

In person