Patient Services Representative

Patient Services Representative Job Summary Assists with the front desk responsibilities of the podiatry practice. Essential Functions (May perform part or all of the following) Greets and registers patients. Verifies insurance and demographic information. Checks patients in and/or out and makes appointments as indicated. Collects co-pays and patient payments. Answers phones. Monitors and resolves registration errors. Completes referrals and authorizations as needed. Responsible for tidiness of front office and waiting area. Demonstrates working knowledge of E.M.R. system. Surgery Scheduling Education, Experience and Certifications High School Diploma or GED required. Computer experience required. Customer Service experience required. Understanding of medical insurance required. Experience with Medical Records Software and practice management software preferred. Front desk medical practice experience required. Must have a working understanding of

OSHA & HIPAA

compliance. Physical Requirements Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Reports to:

Office Manager and/or Physicians