PC Refresh Technician-DFW HQ

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States. we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County. We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market. If you are a partner company, please submit resumes with contact information of your own W2 Consultants only . Submitted consultants are expected to have excellent communication skills.

Roles/Responsibilities:

Deploying and replacing desktops, laptops, monitors, and peripherals Imaging, configuring, and setting up new computer systems Migrating user data and verifying system functionality Providing basic troubleshooting and end-user support during deployments Coordinating with users and departments to schedule refresh appointments Updating asset management and inventory tracking systems Ensuring all equipment is installed according to company standards and procedures Maintaining professionalism while working directly with end users in oAice environments

Mandatory Skills:

3+ years industry experience in a customer-facing technical field Basic understanding of computer hardware and Windows operating systems Experience setting up desktops, laptops, printers, and peripherals Strong customer service and communication skills Ability to lift and move computer equipment as needed Ability to work independently and manage multiple deployments daily Reliable transportation and punctual attendance High school diploma or equivalent Must be able to successfully pass a CJIS background check A valid driver's license

Desirable Skills:

Previous Deskside Support or PC deployment experience Experience with imaging tools such as SCCM, Intune, or similar platforms Familiarity with Active Directory and Microsoft OAice 365 Knowledge of asset management and ticketing systems CompTIA A+ or other IT certifications Experience working in enterprise or corporate IT environments Strong organizational and documentation skills