Theater Manager

Theater Manager IPIC Theaters - 3.9 Atlanta, GA Job Details Full-time 17 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Branding Operational management Workplace dispute resolution Hospitality industry experience Theater Full Job Description About us : IPIC Entertainment strives to be our guest's favorite destination for a night out on the town. Our newest facilities blend three distinct areas - a polished-casual restaurant, a farm-to-glass full-service bar, and our world-class luxury theater auditoriums - into a one-of-a-kind experience. Our unique concept offers a multi-faceted experience of dining, drinking and watching a movie in a luxurious setting. It's a great way to enjoy a night out, under one roof with friends, family and colleagues.

Theater Supervisor:

Accountable for supporting the manager on shift by overseeing the daily operations of the restaurant/theater, supervising staff, maintaining a clean and organized environment, and ensuring guest satisfaction with service and food.

Responsibilities:

Ensures guests are attended to in a prompt, efficient and personalized manner. Ensures that the restaurant/theater facilities are kept clean, well-stocked and organized. Assists in the training of new team members, as well as the continuous training of existing staff. Works scheduled opening, mid, and closing shifts and attends additional required events (manager meetings, staff meetings, training seminars, etc.) Manages daily operations including cleanliness, R&M, organization, staffing, side work, checklist, MOD execution plan. Handles guest complaints and resolve issues timely. Assists in monitoring staff's compliance with safety, health code, and sanitation requirements. Ensures Guest Satisfaction with all services provided to them. Ensures timely reporting of team member/guest injuries or concerns to MOD or SGM. Provide exceptional guest service, promote hospitality and lead staff to do the same.

Experience & Qualifications:

At least 2 years of experience in large, complex operation with strong focus on food and beverage program, hospitality, and brand management. Progressive growth from hands-on, frontline roles to supervision preferred. Previous supervisory experience in hospitality industry preferred. Solid judgment, decision making, and conflict resolution skills with guests, staff, and peers. Solid communication skills, solid executive presence, self-confidence, and professional maturity. Good listener, patient in stressful situations and genuine in desire to resolve issues. Position will require frequent standing, bending/kneeling, lifting and carrying up to 50lbs.

Management Incentives:

Highly competitive compensation 401(k) (company match) Health, dental, vision insurance Health Savings Account (H.S.A.) Life and disability insurance Free movies and meals Paid vacation Professional career development opportunities based on performance IPIC is proud to be an Equal Opportunity Employer, promoting diversity and inclusion of all as being foundational to our culture.

Work Location:

In person