Pharmacy Intake Coordinator

About the Role Precision Pharmacy of Bellmore is seeking a reliable and detail-oriented Pharmacy Intake Coordinator to support daily pharmacy operations, customer communication, order intake, and administrative workflow. This role is responsible for answering phones, taking orders, processing payments, entering information accurately, and helping ensure customer requests move smoothly through the pharmacy workflow. This is not a traditional receptionist role. The Pharmacy Intake Coordinator serves as an important point of contact between customers, pharmacy staff, shipping, and operations. Key Responsibilities Answer incoming phone calls and assist customers in a professional and timely manner Take customer orders and accurately enter information into the appropriate system Process payments and assist with credit card transactions Confirm customer, prescription, shipping, and order details for accuracy Route questions or issues to the appropriate pharmacy, operations, or shipping team member Support order intake, customer follow-up, and general pharmacy workflow coordination Maintain accurate notes, documentation, and customer records Assist with resolving basic customer questions or concerns Communicate clearly with internal teams to ensure orders move through the workflow properly Help support a smooth customer experience from initial call through order completion Maintain confidentiality and follow company policies related to customer and prescription information Assist with additional administrative or operational tasks as needed Required Qualifications Prior experience in customer service, intake, administrative support, call center, pharmacy, medical office, or a related environment Strong phone communication skills High attention to detail and accuracy when entering information Ability to multitask in a fast-paced environment Comfortable speaking with customers and handling questions professionally Strong organizational skills and follow-through Basic computer skills and ability to learn internal systems Reliable, punctual, and team-oriented Preferred Qualifications Experience in a pharmacy, veterinary pharmacy, medical office, healthcare, or prescription-related environment Experience taking orders, processing payments, or handling customer accounts Familiarity with pharmacy terminology or prescription workflows Experience working with customer management systems, pharmacy software, or order entry platforms Bilingual abilities are a plus Schedule Monday through Friday Potential schedule may include 9:00 AM to 5:00 PM 9:00 AM to 6:00 PM 10:00 AM to 6:00 PM Final schedule will be discussed during the interview process. Training Location Based permanently in Bellmore, NY, this role requires temporary transition training in Ronkonkoma, NY. Job Details Job Type Full-time Salary $21.00 to $25.00 per hour Benefits 401(k) 401(k) matching Health insurance Paid time off Work Location On-site Primary Location Bellmore, NY About Precision Pharmacy of Bellmore Precision Pharmacy of Bellmore is a pharmacy operation focused on providing reliable, accurate, and customer-centered pharmacy services. We are looking for team members who are dependable, detail-oriented, and comfortable supporting customers and pharmacy staff in a fast-paced environment.

Learn more at:

https://precisionpharmacy.net Equal Opportunity Statement Precision Pharmacy of Bellmore is committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact recruiting@mypcphealth.com to request accommodation.

Pay:

$21.08 - $25.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Work Location:

In person