PLANNING ADMINISTRATIVE TECHNICIAN

JOB Performs responsible administrative and technical support work for the Planning and Transportation departments, including coordinating office operations, preparing and maintaining records and reports, assisting with data tracking and analysis, and supporting departmental projects and initiatives. Work involves frequent interaction with staff, stakeholders, and the public, as well as handling sensitive or detailed information with accuracy and discretion.

This position provides administrative support to both the Planning and Transportation departments and reports to the Director of Planning.

EXAMPLE OF DUTIES

The following job functions are typical for a position of this nature. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each function satisfactorily. Other job functions and duties may be required as assigned. Provides administrative support to Planning and Transportation staff by coordinating meetings, preparing agendas and minutes, managing correspondence, and maintaining calendars to support project timelines and departmental operations.

Prepares, formats, and maintains a variety of planning and transportation-related documents, including reports, presentations, maps, public notices, and technical materials, ensuring accuracy and consistency across platforms.

Serves as a point of contact for developers, consultants, and the public by responding to inquiries, explaining departmental processes (e.g., permitting, development review, and transportation initiatives), and directing requests to appropriate staff.

Performs financial and project-related administrative functions, including processing invoices and contracts, tracking project expenditures, supporting grant reimbursement activities, and assisting with budget and special fund monitoring.

Maintains and organizes department records, databases, and filing systems related to planning applications, transportation projects, and regulatory documentation, ensuring compliance with applicable policies and efficient retrieval of informationCollects and compiles data to support planning studies, transportation initiatives, and reporting requirements, generating summaries and reports to assist staff with analysis and decision-making.

Supports daily office operations by coordinating logistics for meetings, public hearings, and outreach efforts; managing supplies and equipment; and assisting in the development and improvement of administrative procedures.

Delivers high-quality customer service by assisting visitors, handling inquiries and concerns, and supporting community engagement efforts related to planning and transportation programs.

Collaborates with staff, partners, and vendors to support project coordination, onboarding and training activities, and the overall effectiveness of Planning and Transportation services.

SUPPLEMENTAL INFORMATION EDUCATION AND

EXPERIENCEAssociate's degree with an emphasis in business administration, engineering, or related fieldOr any combination of education and experience equivalent to an Associate's degree with emphasis or related experience in providing customer service in the development services industry

SPECIAL REQUIREMENTS

Valid driver's license

NIMS IS-700

training within 12 months of hirePossession of, or ability to obtain, commission as a Notary Public in the State of North Carolina

PHYSICAL DEMANDS/WORK

ENVIRONMENTThe physical activity of this position includes: A.

Crouching:

Bending the body downward and forward by bending the leg and spine.

B.

Reaching:

Extending hand(s) and arm(s) in any direction.

C.

Fingering:

Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

D.

Grasping:

Applying pressure to an object with the fingers and palm.

E.

Talking:

Expressing or exchanging ideas using the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

F.

Hearing:

Perceiving the nature of sounds at normal spoken word levels with or without correction. Ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

G.

Repetitive Motions:

Substantial movements (motions) of the wrists, hands, and/or fingers.2. The physical requirements of this position: A.

Office Environment Work:

Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Office environment work involves sitting most of the time. Jobs are categorized as office environment if walking and standing are required only occasionally and all other Office Environment Work criteria are met.3. The visual acuity requirements including color, depth perception, and field of vision: A. The worker is required to have close visual acuity to perform one or more of the following. (Check all of the following which apply): preparing and analyzing data and figures; accounting; transcription; computer terminal; extensive reading.4. The conditions the worker will be subject to in this position: A.

None:

The worker is not substantially exposed to adverse environmental conditions (such as in a typical office or administrative work environment).Drug screening, criminal background, and reference checks are required.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The City of Gastonia is committed to creating and maintaining a work environment that is inclusive, equitable, and welcoming. We value diversity and promise to honor your experiences, perspective, and unique identity. The City of Gastonia is an Equal Opportunity Employer (M/F/H)