Plumbing Inside Sales Representative

Inside Sales / Counter Sales Representative — Plumbing Supply (Technical Focus) Role Overview We're looking for a technically strong Inside Sales / Counter Sales Representative with solid plumbing supply knowledge and a reputation for accuracy. This role is for someone who takes pride in doing things correctly — building clean quotes, executing orders precisely, and being a trusted technical resource for contractors, outside sales, and internal teams. You'll work at the intersection of product knowledge, systems, and execution — supporting customers in person, over the phone, and through coordinated efforts with outside sales. What You'll Be Responsible For Build and execute accurate quotes and sales orders for plumbing contractors Support customers at the counter, on the phone, and via email Act as a technical resource for product selection, substitutions, and application questions Partner with outside sales to execute job quotes, pricing, and order fulfillment Navigate ERP systems to: Enter orders Verify pricing Check availability Manage backorders and substitutions Communicate clearly with warehouse and delivery teams to ensure correct fulfillment Catch errors before they become problems — accuracy matters more than speed What This Role Is (and Is Not) This role

IS:

Detail-oriented Product-driven System-focused Execution-heavy This role is

NOT:

Cold calling Relationship-based selling High-pressure persuasion "Wing it and fix it later" sales What You Bring Prior plumbing supply experience is required (pipe, fittings, valves, fixtures, rough-in materials, etc.) Strong comfort working inside order entry, quoting, and ERP systems High attention to detail and consistency Confidence answering technical product questions Preference for structured work and clear expectations Ability to work independently and own your responsibilities What Success Looks Like Quotes are clean, accurate, and trusted Orders flow through without rework or correction Contractors rely on you for technical accuracy Outside sales trusts your execution Warehouse receives clear, correct instructions Fewer mistakes, fewer escalations, fewer surprises Why This Role Matters Inside and counter sales are the technical backbone of a plumbing supply house. When this role is done well, everything downstream works better. If you're someone who values precision, product mastery, and clean execution, and you want to be respected for getting things right, this role is built for you.

Job Type:

Full-time Pay:

$56,000.00 - $70,000.00 per year

Benefits:

Dental insurance Health insurance Vision insurance

Work Location:

In person