Plumbing Service Manager

Plumbing Service Manager Job Type:

Full-Time Location:

Ohio (Greater Cleveland)

Experience Level:

Mid-Senior (5+ years) About the Role We are seeking an experienced Plumbing Service Manager to lead and grow our service operations across the NE Ohio region. This individual will oversee field technicians, drive service revenue, and ensure operational excellence across service and maintenance programs. Key Responsibilities Lead, mentor, and manage a team of plumbers Oversee daily service operations, scheduling, and dispatch Drive service revenue through maintenance agreements, repairs, and upselling opportunities Provide technical support and troubleshooting guidance to field teams Ensure high levels of customer satisfaction and long-term client relationships Manage P&L responsibilities including budgeting, forecasting, and cost control Maintain compliance with safety standards, OSHA regulations, and company policies Partner with sales and project teams to identify new business opportunities Qualifications 5+ years of Plumbing industry experience (service or operations required) 2+ years of leadership or supervisory experience preferred Strong knowledge of commercial Plumbing systems Experience with service scheduling, dispatch, and technician management Proven ability to drive revenue and improve service performance Excellent communication and customer-facing skills EPA Certification required; NATE or other certifications preferred Valid driver's license What We Offer Competitive base salary + bonus structure Generous Benefits Package Paid time off and holidays Career growth opportunities within a growing organization For additional information on this opportunity, please contact Jamie Tomczyk directly at (605) 705-2896. Resumes may be confidentially sent to jamie.tomczyk@gogpac.com