Pool Service and Equipment Manager

Pool Service and Equipment Manager Haven Outdoors Kingston Springs, TN Job Details Full-time $60,000

• $80,000 a year 1 day ago Benefits Paid training Company truck Paid time off On-the-job training Tools provided Qualifications Field service equipment repair Customer communication Certified Pool Operator Direct client contact Schedule management Project leadership Full Job Description About the Role Haven is seeking a highly skilled, well-rounded Pool Service & Equipment Technician to join our team.

This is a hands-on field position with a management component — the right candidate will be equally comfortable installing equipment on a new construction site, walking a homeowner through their new pool system, and diagnosing a tricky equipment issue on a service call. If you take pride in your craft and genuinely enjoy working with customers, we want to talk to you. What You'll Do

• Perform equipment installations on new pool construction projects
• Handle service calls, warranty work, and equipment repairs in the field
• Troubleshoot a wide range of pool equipment and automation systems
• Program, commission, and service Hayward systems and equipment (primary brand), with working knowledge of other major manufacturers
• Manage and coordinate subcontractors involved in the pool service phase of projects
• Lead customer handoffs at project completion — educating homeowners on their new pool systems and ensuring they feel confident before you leave the job
• Deliver exceptional customer service on every visit, from first install to follow-up repair What We're Looking For
• Strong hands-on experience with pool equipment installation, service, and repair — this is the most important qualification
• Solid knowledge of pool automation systems, with Hayward experience strongly preferred
• Ability to troubleshoot equipment across multiple brands and system types
• Familiarity with pool construction and the new build process is a plus
• Understanding of pool cleaning, chemical maintenance, and general service needs
• Excellent communication and customer service skills — you represent Haven in the field every day
• Ability to manage subcontractors and coordinate with the broader project team
• Self-starter who can manage their schedule and work independently Preferred Experience
• Certified Pool Operator (CPO) or similar certification preferred but not required
• Experience with Hayward, Pentair, Jandy, or comparable systems
• Background in both construction-phase and service-phase pool work Why Haven We're a growing company that does quality work and stands behind it.

This role offers variety, autonomy, and the chance to be a key part of how our customers experience the end of their build — which is one of the most important moments in the entire project.

Pay:

$60,000.00

• $80,000.

00 per year

Benefits:

Company truck On-the-job training Paid time off Tools provided

Work Location:

In person