Processing Assistant III - Registration

Processing Assistant III - Registration Neuse, NC Job Details Full-time $36,493 a year 1 day ago Qualifications Collaborate with healthcare professionals Achieving HIPAA compliance Phone communication Intake Greeting customers HIPAA Mid-level Medical records Data entry Patient interaction Managing patient records Client interaction via phone calls Full Job Description JOB The primary purpose of this position is to process the patients when they check in and to answer questions, hand out information pamphlets, and to accept information forms from the patients for processing.

EXAMPLE OF DUTIES

Public Contact Serves each person who comes into the Health Department for services or information. Public contact is an ongoing thing each and every day. Interacts very closely with the nursing staff in each of the clinics. (

Example:

Notifying the triage nurse when a Patient presents themselves with communicable symptoms.) Provides appropriate information to clients as requested. Information that is given to Clients is broad based and kept general within parameters. (

Example:

This employee cannot quote a cost for services that are applicable to the sliding pay scale but can inform the Patient that the charge is based on their income and/or the maximum amount charged) Rotates with other Processing Assistants on a regular basis for the ease, comfort and efficiency of cross training. Handles walk-in services procedures (excludes established maternity Patients and WIC/Nutrition services) Maintains knowledge and understanding of the clinic/program requirements to be seen in a particular clinic, such as whether insurance is applicable or if a service is to be pre-paid, etc. Processing Clients Calls patient to the window by using the number system, greet them cordially,Updates demographic information on client.

Conducts interview to gather information for financial information (Medicaid, insurance and Self pay). Answers questions regarding clinic routine and eligibility for services.

Records and ReportsPrints registration sheet once it has been reviewed and updated with the Patient's current personal data information as needed. Corrects and notates errors regarding clients' personal information found on Identified Error reports (example: change of address can be investigated or noted to be addressed with the next encounter with the Client) Enters patients' financial information as required at each visit.

Verifies information from check stub or W2 form. Scans copies of Photo ID, Medicaid and / or insurance cards. Completes Encounter Form for MNT service visits. FormsMaintains encounter forms, HIPAA Notice of Privacy Practices, etc. in its designated slot for the appropriate clinic.

SUPPLEMENTAL INFORMATION

Other duties as assigned by Supervisor and/or Management.

In the event of a disaster, may be required to assist as needed.