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Program Coordinator (5002)

Job

Southern Illinois University - School of Medicine

Springfield, IL (In Person)

Full-Time

Posted 1 day ago (Updated 7 hours ago) • Actively hiring

Expires 6/16/2026

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Job Description

Program Coordinator (5002) Southern Illinois University - School of Medicine, United States about 2 hours ago
Location:
Springfield, ILLINOIS Details
Posted:
Unknown
Location:
Salary:
Summary:
Summary here. Details
Posted:
15-May-26
Location:
Springfield, IL
Categories:
Staff/Administrative
Internal Number:
5341506 The function of this position is to serve as the technical expert for the Office of Continuing Professional Development by assuming the role of System Administrator for various office technologies and systems including but not limited to credit management and learning management systems, activity tracking systems, and accreditor reporting systems. The incumbent will also be responsible for creating and managing activities within various databases. This position is also be responsible for coordinating any upgrades or enhancements necessary to meet the needs of the department. 70% Administration 1. Responsible for the coordination, implementation, facilitation, and closeout of specialized programs/activities including MOC (Maintenance of Credit), SANE (Sexual Assault Nurse Educator) training activities, Urban League activities, and others as assigned. a. Provide program knowledge and expertise of OCPD procedures to internal and external partners. b. Provide suggestions for programmatic and logistical improvements. c. Assist the Medical Director for the Office of Continuing Professional Development by receiving and coordinating MOC (Maintenance of Credit) forms for credit and ensuring MOC credit is awarded d. Complete all activity set up and close out tasks in the office's credit/learning management system. e. Ensure learning activities are evaluated appropriately and in accordance with the ACCME (Accreditation Council for Continuing Medical Education). 2. Provides leadership for the administration and execution of educational activities as directed. a. Track activities, courses, and credits for all CPD activities including the enduring (online) materials for the above-mentioned activities. b. Work with internal and external activity organizers to ensure registration and attendance lists are submitted and processed so learners receive the applicable credit for course completion. c. Prepare data reports and analysis as requested by the Director. d. Prepare activity reports as requested by activity planners including registration, attendance, evaluation, etc. e. Ensure learning activities are evaluated appropriately and in accordance with the ACCME (Accreditation Council for Continuing Medical Education). f. Responsible for working with external organizations to secure specific continuing education credit types as requested. g. Interpret and operating policies and requirements of accrediting organizations. 3. Provide general administrative support to the Office of Continuing Professional Development a. Participates in office long-range planning, objectives, and goal setting. b. Responsible for implementing office priorities as related to the position. c. Serve as back up for maintaining and processing paperwork for professional licensing renewals with the Illinois Department of Financial and Professional Regulation. d. Ensure learner credit is accurately reported to appropriate boards. e. Answer phones and monitor shared email inbox when necessary. 3. Oversee and manage the office's webpages on public facing website and company intranet. a. Ensure content is current and accurate. b. Refresh content as necessary to maintain relevancy and engagement 4. Ensure annual accreditation reporting is submitted timely and accurately a. Maintain expert understanding of accreditation requirements and how they relate to reporting requirements b. Suggest programming and process improvements to ensure accreditation and data reporting compliance c. Attend annual technical assistance sessions to ensure understanding of current year requirements d. Be able to identify questionable, inaccurate, and outlier data and determine cause of anomaly and explain any inconsistencies. 20%
Technical:
1. Responsible for providing administrative and technical support to credit/learning management system admin users, learners, and activity coordinators. a. Troubleshoot system issues and assist vendor with resolutions. b. Submitting Help Desk tickets and interpreting solutions provided by vendor. c. Applying and testing functionality enhancements, features and fixes as per direction from the vendor. d. Provide support to end users with creating or merging accounts, resetting passwords, entering/auditor credits, and general navigation questions. e. Ensure learner credit is awarded correctly; resolving discrepancies or errors. f. Responsible for creating and maintaining reference and training documents for using credit/learning management system. 2. Responsible for providing administrative and technical support for office's activity tracking systems. a. troubleshoot systems b. provide training as requested c. identify potential efficiencies and how tracking systems can support workflows 3. Serve as a liaison and technical support for the development of online learning modules. a. Provide support to subject matter experts and content creators in the development on online learning modules. b. Analyze, update, and refine existing online content. c. Provide support and training on how to use online learning technologies 4. Work with SIU School of Medicine IT to obtain necessary licensing for virtual platforms utilized by the Office of Continuing Professional Development. 5%
Financial:
1. Provides back up support to the Business Manager and Office Manager for fiscal transactions when necessary. a. Serve as back up for handling incoming funds, creating collection reports and submit to Revenue Accounting for deposit into the appropriate account. Record deposits. b. Serve as back up for taking credit card payments for registration fees or invoice utilizing the payment terminal as requested. 2. Review P-card transactions and submit to the Business Manager for approval. a. Create transactions in the financial tracking spreadsheet for reconciling each month. 5% Performs other duties as required or assigned which are reasonably within the scope of the duties described above. Credentials to be Verified by Placement Officer 1. Bachelor's degree. 2. Minimum 1-year experience with Microsoft office products• 3. Minimum 1-year experience in troubleshooting and resolving computer application related problems. •
Note:
Experience in #2,and #3 can run concurrently Knowledge, Skills and Abilities (KSAs) Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources Skill in analyzing information and evaluating results to choose the best solution and solve problems. Skill in scheduling events, programs, and activities, as well as the work of others. Skill in oral and written communication Ability to adjust actions in relation to others' actions. Ability to listen to and understand information and ideas presented through spoken words and sentences Ability to general rules to specific problems to produce answers that make sense Ability to develop goals and plans to prioritize, organize, and accomplish work. Ability to work effectively with staff, the public, and outside constituency groups Ability to effectively plan, delegate, and supervise the work of others. Ability to utilize various computer software packages, such as Accounting Software, query, etc. Ability to work independently and exercise judgment in order to be able to analyze and investigate a variety of questions or problems Ability to analyze and develop guidelines, procedures and systems Condition of Employment Out of State Applicants that to Springfield vacancies in classifications in the occupational area of Professional, Semi-Professional, or Managerial will be subject to the following
Condition of Employment :
Pursuant to the State University Civil Service System, an out-of-state resident who is hired into this position must establish Illinois residency within 180 calendar days of their start date. Create a Job Match for Similar Jobs About Southern Illinois University - School of Medicine SIU School of Medicine was established in 1970 with a mission to educate physicians for central and southern Illinois. We are a medical school with four areas of excellence: medical education, patient care, research and community service. SIU School of Medicine provides education to undergraduate medical students, medical and surgical residents, fellows, and physician assistant students. Our clinical practice, SIU Medicine, includes a team of more than 250 health care professionals including university physicians and faculty members who are collectively dedicated to providing excellent medical care, advancement of care through research, and training the next generation of physicians. As the premier provider of health care services, SIU Medicine offers both primary care and specialized treatment services including preventative and diagnostic. SIU works in partnership with hospitals and clinics throughout central and southern Illinois to meet the health care needs of our communities. Connections working at Southern Illinois University - School of Medicine More Jobs from This Employer main.hercjobs.org/jobs/22275892/program-coordinator-5002 Return to Search Results

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