Program Coordinator, Operations (Student Health & Well-Being) - #Staff

We are seeking a

• _Program Coordinator - Operations_
• who plays a critical role in supporting operations across four clinical locations within Student Health and Well-Being (SHWB) Primary Care and MHS integrated clinics.

Their role is highly mobile and responsive, requiring flexibility to deploy to other clinic locations to support cross-site operational needs, project implementation, and real-time issue resolution. Serving as a key operational liaison on-site, the Program Coordinator deploys as needed to ensure seamless clinic function, provide short-term coverage, and support pop-up or project-based initiatives that sustain department performance. This role also provides hands-on logistical support for clinic and departmental initiatives, which may include coordinating and procuring event materials, transporting supplies between sites, supporting on-site event setup, and completing time-sensitive operational tasks that ensure clinics remain fully supported and functional.

• Specific Duties & Responsibilities
• + Contribute to goal setting and identify program operational requirements to meet programmatic goals.

+ Obtain and utilize internal and external resources to meet program goals. + Serve as primary contact for the program with internal departments and external organizations. + Responsible for monitoring budget expenses, processing invoices, performing budget reconciliation, and assisting with budget development. + Compile documentation related to funding and finance. + Identify and resolve programmatic problems. + Assist with planning events and coordinate preparation, set up and logistics for events/ functions. + Coordinate communication activities via websites, social media channels, and publication materials as needed. + Ensure timely, accurate and appropriate reporting of program activities. + Serve as an implementation lead for cross-site operational projects, including space optimization, workflow redesign and infrastructure improvements. + Oversee centralized operations and overall calendar management for Primary Care and Mental Health Services, ensuring visibility of clinic capacity changes and system-wide impacts. Coordinate operational communications, including clinic closure notifications (e.g., inclement weather), service adjustments, and other time-sensitive updates to maintain continuity and minimize disruption across sites. + Partner with the Senior Administrative Manager and site leadership to support resolution of logistical, facilities, and systems issues. While site supervisors remain the primary points of contact, provide on-site operational support during high-volume or concurrent issue periods, including assistance with Facilities, Housekeeping, Telecom, door access, and scheduling-related help tickets. + Deploy across clinic sites to support logistical and compliance-related operations, including transporting purchased goods between locations, reviewing student health documentation for entrance and immunization compliance, and providing administrative coverage for flu and other compliance clinics. + Coordinate and support cross-unit events and engagement initiatives for MHS and PC; serve as the administrative contact with oversight of leadership on program design, and oversight of on-site logistics including digital communication, websites, clinic displays, and on-site information resources. Contribute to marketing and communication efforts to promote participation and strengthen community engagement across clinic sites. + Other duties as assigned.

• Knowledge, Skills, and Abilities
• + Proficient with Microsoft Office programs including Outlook, Word, Excel, and PowerPoint.
• Minimum Qualifications
• + High school diploma or graduation equivalent. + Four years progressively responsible administrative experience. + Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
• Preferred Qualifications
• + Bachelor's Degree.

Classified Title:

Program Coordinator Job Posting Title (Working Title): Program Coordinator, Operations (Student Health & Well-Being)

Role/Level/Range:

ATO 37.5/03/OF

Starting Salary Range:

$21.25 - $36.90 HRLY (Commensurate w/exp.) Employee group:

Full Time Schedule:

M-F 8:30a - 5:00p

FLSA Status:

Non-Exempt Location:

Homewood Campus Department name: Student Health and Well-Being Personnel area: University Student ServicesEqual Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.