Job Description
Propane Service Technician Helper Full-Time About Freedom Ag & Energy Freedom Ag & Energy is a farmer-owned cooperative serving communities across Virginia, West Virginia, and Maryland. We provide agricultural products, home and garden supplies, pet and animal health products, outdoor recreation items, and a rapidly growing energy division serving both residential and commercial customers. Position Summary The Propane Service Technician Helper assists licensed propane technicians with the installation, maintenance, and repair of propane systems for residential, commercial, and industrial customers. This role supports safe work practices, ensures equipment readiness, and helps provide excellent customer service while learning industry skills. Key Responsibilities Service & Installation Support Assist with installing propane tanks, regulators, gas lines, and related equipment Help perform leak tests, pressure checks, and system diagnostics Prepare job sites, load/unload tools, and maintain organized work areas Support technicians during maintenance visits and emergency service calls Safety & Compliance Follow all company safety procedures, state codes, and NFPA 58 propane regulations Properly use PPE and help maintain a safe work environment Assist with purging cylinders, setting tanks, and securing installations Customer Interaction Provide courteous, professional support when on customer property Communicate clearly with customers when asked by the lead technician Uphold company standards for appearance, behavior, and service quality Equipment & Vehicle Maintenance Inspect, clean, and organize tools and materials Help ensure service vehicles are stocked and maintained Report equipment issues to senior technicians or supervisors Qualifications Required High school diploma or GED Valid driver's license with a clean driving record Ability to lift 5075 lbs. and work outdoors in varying weather Basic mechanical aptitude and willingness to learn propane systems Preferred Previous experience in HVAC, plumbing, mechanical, or construction fields CETP certification (or willingness to obtain) Knowledge of hand tools, power tools, and safety practices Skills & Competencies Strong work ethic and reliability Mechanical and troubleshooting aptitude Ability to follow instructions and work as part of a team Good communication and customer service ability Commitment to safety and compliance Work Environment Outdoor and indoor environments, sometimes in confined spaces Exposure to propane odors, equipment noise, and typical service hazards Work may include afterhours or weekend emergency service rotations ________________________________________ Career Path This position is typically a steppingstone toward: Propane Service Technician (licensed/lead) Tank Set Technician Delivery Driver / Transport Driver (with CDL) Benefits Package Competitive Wages & Generous Paid Time Off 401k with Employer Contributions Starting Day One Medical, Life, AD&D, STD, LTD, Dental, & Vision Insurance with Optional Health Spending Account (HSA)
Team Member Health/Wellbeing Programs Employee Discount Schedule:
Monday to Friday Overtime Weekends as needed About Freedom Ag & Energy Cooperative Inc Freedom Ag & Energy is a farmer-owned cooperative with multiple locations in Virginia, West Virginia, and Maryland, each with a rich tradition of serving the agriculture and energy needs of their communities. In addition to our traditional ag business, we offer products and services for home & garden, pet supplies, animal health, outdoor recreation, heating and cooling. Our growing energy department serves both business and residential customers.