Property Assistant

Job Summary We are seeking a proactive and detail-oriented Property Assistant to join our team in Encinitas, CA. This role combines customer service, sales, facility operations, and administrative support to ensure smooth day-to-day property operations. The ideal candidate will assist customers in finding the right storage solutions, manage rentals and tenant communication, maintain property standards, and support overall site operations while delivering exceptional customer service. Duties Manage rentals, payments, tenant communication, gate access, auction proceedings, and bookings using SiteLink self-storage software Accurately process move-ins and move-outs, including rental agreements, insurance addendums, and tenant documentation Perform daily property walk-throughs and maintain unit availability and occupancy logs Assist customers in selecting the right storage solutions while building strong tenant relationships Upsell merchandise, insurance protection plans, and move-in bundles during the rental process Support property maintenance tasks including vendor coordination, light repairs, painting, unit preparation, and landscaping Provide on-site operational support when managers are off-site Maintain organized records, reports, and administrative documentation with strong attention to detail Qualifications Required Strong computer proficiency Experience with Google Sheets or Excel Ability to lift up to 35 lbs and walk several miles daily during property inspections Preferred Experience with SiteLink or similar property management software Previous self-storage industry experience Spanish proficiency Skills Customer Service & Communication Organization & Time Management Attention to Detail Problem-Solving & Adaptability Conflict Resolution Sales & Upselling Strong Memory & Recall We value long-term team members and believe in promoting from within. This role offers strong growth potential, with opportunities to take on additional responsibilities and transition into a full-time position over time.

Pay:

$22.00 - $26.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person