Property Manager 3.5 3.5 out of 5 stars Saint Johnsbury, VT 05819 $20
- $22 an hour
- Full-time RuralEdge 4 reviews $20
- $22 an hour
- Full-time Job description: The Property Manager is responsible for the operation of an assigned portfolio of multi-family properties located throughout Rural Edge 's service area, including effective marketing of rental units, tenant relations, rent collections, lease enforcement, evictions, maintaining full occupancy, and assisting with compliance and recertification process in a collaborative and timely manner.
All activities must be completed in accordance with Fair Housing laws and all applicable state, federal, and local programs, including but not limited to LIHTC, RD, Section 8, HUD, and Home. The Property Manager is an effective team member participating in the success of the Department, who also carries out various activities in coordination with other Rural Edge staff within Property Management, as well as Finance, Real Estate Development, and others. The ability to be flexible and work in a team environment is a must. Essential Duties and Responsibilities Has overall responsibility and accountability for the quality of and financial stability of all the units in the assigned portfolio. Ensure that vacant units are filled in a timely fashion. Show units to applicants, clearly communicate eligibility criteria and process once the Leasing Coordinator completes the file and hands over for review, communicate and collaborate with the Turnover Team regarding turnover status, prepare move-in packet and perform lease up. Perform all activities associated with the efficient operation of each building in the assigned portfolio. Management activities include but are not limited to: maintaining vacancy information, performing property and unit inspections, monitoring property budgets, assessing/processing property maintenance expenditures, coordinating with Maintenance Team on all work, maintaining curb appeal, and monitoring vendor performance, compliance of all types of layers within the properties including HUD, LIHTC, Rural Development, HOME and Section 8 Vouchers. Manage tenant relations. Respond daily to telephone, email and in-person inquiries from tenants, addressing and resolving issues and answering general questions as needed. File annual recertifications for assigned properties, and if a tenant reports a change in their household income or size throughout the year, print and mail a packet to be returned to the Compliance Specialist. Assist in the enforcement of lease terms, and promptly addressing lease violations and tenant infractions; communicate with tenants regarding policies. Ensure that residents receive professional support and guidance, and that communications are timely, effective, positive and direct. Support residents in addressing social and related problems by providing information and referrals to appropriate community resources. Log complaints and other communications from residents, and initiate appropriate follow up such as home visits, work orders, inspections, etc. Ensure rent is collected in a timely fashion. Send monthly late rent letters, as needed. Make payment arrangements for past due rent. Manage evictions when necessary, coordinating with attorneys or other agencies as needed. Make all reasonable efforts to prevent evictions. Coordinate and facilitate the move out process including: schedule move-out inspections with Maintenance Supervisor; send move-out instructions to tenant; schedule move-out; communicate vacancy with Compliance staff; compose and send security deposit letter; and submit the completed move out file to the Director of Property Management. Pursue forwarding address and collection of past due amounts; send to collection agency. Coordinate with Real Estate Development on the redevelopment of Rural Edge properties. Assist with relocation activities, including describing process to resident, showing relocation units, assisting the resident to prepare for moves and assisting on the move day. Management in the development of annual property budgets, including setting rent levels and capital budgets. Coordinate closely with Maintenance Staff to ensure properties are in good condition. Conduct tenant appeals as needed. Annual completion of Landlord Certifications. Annual waitlist purge for the assigned properties. Assist with all aspects of Compliance as needed, including applications, recertifications, interims, maintaining tenant files, and participating in file reviews. Must have a basic understanding of the complex Compliance portfolio and take responsibility for all files for assigned properties. Qualifications
- During the first 90 days of employment, there will be an intensive three (3) day training to learn the basic understanding of the HUD Handbook and earn a certification as a Certified Occupancy Specialist. The training ends with a four (4) hour exam that all employees must pass to continue employment at Rural Edge.
- Minimum of high school diploma or equivalent, and at least two (2) years of experience in property management preferred.
Experience in business, financial management, or human services preferred. Excellent written and verbal communication skills. Excellent organizational skills and detailed work habits. Basic computer knowledge and competence, including MS Word and Excel. Ability to work cooperatively, effectively, and efficiently with a diverse group of people in a team environment. Ability to travel for job performance. Possession of a valid driver's license, a good driving record, and automobile insurance per the State of Vermont. Ability to work in a team environment with limited supervision. Ability to multitask and balance priorities, incorporating day-to-day and long-term goals. This position requires professional conduct at all times.
