PT Dispatcher

JOB Do you keep your composure in stressful situations and have a desire to help serve your community? Support the West Allis Police & Fire Departments as a Dispatcher. Some duties include receiving 911 calls and non-emergency calls for police, fire, and emergency medical services. Dispatchers regularly utilize phones, radio equipment, Computer-Aided Dispatch (CAD) systems, door controls, and a variety of other programs within the computer system. Dispatchers are trained in or become certified in CPR, Emergency Medical Dispatch (EMD), Wisconsin State Portals, and a variety of other disciplines. You must be able to work evenings, weekends, holidays, and long and odd hours when required. Exceptional written and oral communication skills are a must for this position. If this sounds like you, apply today!

Click Here To Review Job Description (PDF)

EXAMPLE OF DUTIES

Answer and route emergency and non-emergency calls for service received via telephone.

Dispatch and direct emergency personnel, consider call priority, availability and the number/types of personnel needed.

Administer emergency medical dispatch instructions through ProQA Priority Dispatch.

Monitor all police/fire/EMS units and document their locations or actions, record changes of status; Possess multitasking ability to monitor telephones, radio transmissions, scanner receptions and conversations.

Maintain vast knowledge of the geography of the city, including streets, major intersections, house numbering system, freeways, borders & landmarks.

Click Here To Review Job Duties (PDF)