Purchasing & Operations Associate

About Us Maintek Products is a maintenance supply and distribution company serving multifamily property operators across the region. We are built around service, reliability, and expertise — not just price. We pick up the phone, we know our products deeply, and we build long-term relationships with the customers who depend on us. We are a small, growing company where your work is visible and meaningful from day one. You will touch vendor relationships, customer communication, pricing, logistics, and problem-solving — the kind of cross-functional exposure that takes years to get in a larger organization. About the Role This role sits at the center of how we deliver for our customers. When a request comes in, you are the person making it happen — reaching out to vendors, checking stock, getting pricing, building quote options, and seeing orders through from placement to delivery. You work closely with the team, collaborating on priorities and making sure nothing falls through the cracks. Our customers are property managers and maintenance teams who rely on us to keep their buildings running. When a boiler part fails or a unit needs repair, they need fast answers and a reliable partner. This role is a core part of how we deliver on that promise. At any given moment you might be following up with a vendor on a late order, sourcing an alternative part, updating a customer on an ETA, and building out a quote — all at once. If you are the kind of person who takes pride in getting the details right and figures things out without being asked twice, you will fit in well here. We can teach products and vendors. What matters more is reliability, organization, follow-through, and the ability to learn quickly. What You Will Do Reach out to vendors to check stock, get pricing, and source the right products for customer orders Find alternatives when vendors are out of stock or lead times don't work Build quote options and sales orders from direction provided by the team Place and confirm purchase orders with vendors via email and online portals Set up new items, vendors, and contacts in our system — keeping things organized and accurate Track open orders and proactively flag delays, discrepancies, or anything that needs attention Keep customers updated on order status, ETAs, and tracking — clear and timely communication Help coordinate returns, credits, and vendor claims when issues come up Pitch in on projects and varied tasks as they arise — this is a small company and no two days look exactly the same Who You Are Detail oriented — you catch mistakes others miss and it bothers you when something is off Able to follow multi-step processes completely without cutting corners Handles interruptions well — you pick up where you left off without dropping anything Ownership mentality — you take responsibility for outcomes, not just tasks Genuinely curious — you want to understand products and vendors, not just process requests Comfortable with systems — you learn new platforms quickly and manage work across email, vendor portals, and internal tools without things slipping Adaptable and steady — in a growing company priorities shift and roles expand; you handle that with good judgment, not frustration Nice to Have Experience in distribution, wholesale, trades supply, or a similar operational environment Familiarity with maintenance products — HVAC, plumbing, cabinetry, or related categories Experience placing purchase orders or working with vendors on pricing and availability Comfort with CRM or order management systems

Pay:

$25.00 - $30.00 per hour

Benefits:

Health insurance

Work Location:

In person