Quality Coordinator / Document Control

SUMMARY:

SNF Holding Company is currently seeking a Quality Coordinator / Document Control for our Quality Department. The Quality Specialist will report to the Quality Manager. The position is divided into two main responsibilities - Document Control and assistance with Customer Complaints.

Document Control:

Coordinate the activities of document control, including distributing and auditing controlled documents, filing, maintenance, and inventory of hardcopy and electronic files. This includes GOP procedures, procedures for all areas of operations, raw materials, and packaging materials. Track and monitor progress and review documents. Work with subject matter experts on technical subjects to prepare controlled documents with conform to SOPs. Update ISO procedures via the company intranet and follow up on required procedure updates.

Customer Complaints:

Provide support and offer improvement to the Quality Management System through SOP development, internal audits, and corrective and preventive action programs.

RESPONSIBILITIES

Maintaining and updating QA section of company intranet & maintaining document control database. Tracking and handling of customer complaints as needed. Coordinating customer samples and lab data. Maintain filing and tracking documentation to ensure complaint management system is auditable. Maintain and manage the procedure website. Work with Purchasing and Receiving Departments to resolve any discrepancies concerning raw material and packaging material documentation.

REQUIREMENTS

BS in Chemistry or equivalent required. Good communication skills - especially written; internal email, correspondence with customers, managers, etc. Good organizational skills - managing lab samples, collecting and analyzing lab data, maintaining status reports, and doing complaint follow-up. Lab background is highly desirable - or at least a basic understanding of lab data and the product line. Effective analytical, problem-solving and multi-tasking skills. Computer proficiency in all MS Office Software Applications including; MS Word, MS Excel, MS Access, MS PowerPoint and MS Dynamics. Web design or HTML experience would be a plus. Candidate should demonstrate strong customer focus and a work ethic of seeking continual improvement. Ability to address issues, follow up, and implement solutions as required.

BENEFITS

Competitive Salary Medical Benefits Dental Benefits Vision Benefits Flexible Spending Accounts 401(k)

Savings Plan Vacation Days Sick Days Paid Holidays Life Insurance Short-Term Disability Long-Term Disability Tuition Reimbursement Employee Development & Training Job Type:

Full-time Pay:

From $26.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Application Question(s): • Will you now or in the future require sponsorship to work in the United States?

Work Location:

In person Quality Coordinator / Document Control 3.2 3.2 out of 5 stars Riceboro, GA 31323 From $26 an hour - Full-time SNF Holding Company 151 reviews From $26 an hour -

Full-time SUMMARY:

SNF Holding Company is currently seeking a Quality Coordinator / Document Control for our Quality Department. The Quality Specialist will report to the Quality Manager. The position is divided into two main responsibilities - Document Control and assistance with Customer Complaints.

Document Control:

Coordinate the activities of document control, including distributing and auditing controlled documents, filing, maintenance, and inventory of hardcopy and electronic files. This includes GOP procedures, procedures for all areas of operations, raw materials, and packaging materials. Track and monitor progress and review documents. Work with subject matter experts on technical subjects to prepare controlled documents with conform to SOPs. Update ISO procedures via the company intranet and follow up on required procedure updates.

Customer Complaints:

Provide support and offer improvement to the Quality Management System through SOP development, internal audits, and corrective and preventive action programs.

RESPONSIBILITIES

Maintaining and updating QA section of company intranet & maintaining document control database. Tracking and handling of customer complaints as needed. Coordinating customer samples and lab data. Maintain filing and tracking documentation to ensure complaint management system is auditable. Maintain and manage the procedure website. Work with Purchasing and Receiving Departments to resolve any discrepancies concerning raw material and packaging material documentation.

REQUIREMENTS

BS in Chemistry or equivalent required. Good communication skills - especially written; internal email, correspondence with customers, managers, etc. Good organizational skills - managing lab samples, collecting and analyzing lab data, maintaining status reports, and doing complaint follow-up. Lab background is highly desirable - or at least a basic understanding of lab data and the product line. Effective analytical, problem-solving and multi-tasking skills. Computer proficiency in all MS Office Software Applications including; MS Word, MS Excel, MS Access, MS PowerPoint and MS Dynamics. Web design or HTML experience would be a plus. Candidate should demonstrate strong customer focus and a work ethic of seeking continual improvement. Ability to address issues, follow up, and implement solutions as required.

BENEFITS

Competitive Salary Medical Benefits Dental Benefits Vision Benefits Flexible Spending Accounts 401(k)

Savings Plan Vacation Days Sick Days Paid Holidays Life Insurance Short-Term Disability Long-Term Disability Tuition Reimbursement Employee Development & Training Job Type:

Full-time Pay:

From $26.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Application Question(s): • Will you now or in the future require sponsorship to work in the United States?

Work Location:

In person