Receptionist

To Apply for this Job Click Here We are seeking a polished and service‑driven Experience Services Receptionist to support front‑of‑house operations, create exceptional first impressions, and ensure a seamless experience for all visitors, employees, and guests. This role requires strong communication skills, a hospitality‑focused mindset, and the ability to stay organized and proactive in a dynamic workplace environment.

Key Responsibilities:

Warmly welcome and assist all guests, visitors, and employees, ensuring a professional and memorable arrival experience. Manage visitor check‑ins, issue badges, and maintain accurate registration and security protocols. Serve as the central point of contact for inquiries related to services, amenities, wayfinding, and building functions. Maintain a clean, organized, and polished front desk and lobby area that reflects high service standards. Monitor shared inboxes, manage incoming calls, and direct inquiries appropriately while prioritizing in‑person interactions. Collaborate with onsite workplace, facilities, engineering, and mailroom teams to support daily operations and upcoming events. Create work orders for custodial, maintenance, safety, and security needs using the appropriate systems. Support meeting and event logistics, including weeks with large‑scale visitor activity. Identify and escalate potential risks related to privacy, security, or operational disruptions. Provide general administrative support, maintain updated phone lists, and assist with transportation arrangements. Contribute ideas to enhance the workplace experience and support best‑in‑class service delivery.

Qualifications & Skills:

Strong verbal and written communication skills. Excellent customer service and interpersonal abilities. Highly organized with strong multitasking and time‑management skills. Proactive problem‑solver with a hospitality‑driven approach. Previous experience in reception, hospitality, or other client‑facing roles preferred. Experience with CMMS systems is a plus but not required. Professional, polished appearance suitable for a front‑facing corporate environment (business professional; no jeans).

A1457502CHI

_1777906287 To Apply for this Job Click Here