Receptionist/ Administrative Assistant

Job Overview Welcome to Roger Keith Sons Ins Agency Inc, where we've been serving the Lakeville community with dedication and a personal touch. We believe that exceptional customer service starts from the very first interaction, and that's where you come in. We're looking for a bright, friendly, and organized Receptionist/Administrative Assistant to be the welcoming face and efficient hub of our office. If you thrive on making people feel valued and enjoy keeping an office running smoothly, you'll fit right in. You'll be the first point of contact for our clients, setting the tone for their experience with us. This isn't just about answering phones; it's about building connections and ensuring everything behind the scenes is handled with care. Join our team and become an integral part of a local agency that truly cares about its people and its clients. Benefits Mon-Fri Schedule Career Growth Opportunities Requirements High school diploma or equivalent; Associate's degree preferred. Proven experience as a receptionist or administrative assistant, or in a similar customer-facing role. Excellent verbal and written communication skills, with a friendly and professional demeanor. Strong organizational and time-management abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (copiers, scanners, phone systems). Ability to multitask and handle inquiries efficiently. A proactive approach to problem-solving. Responsibilities Greet visitors warmly and direct them appropriately, creating a welcoming first impression. Answer and manage incoming phone calls, routing them to the correct department or individual. Handle incoming and outgoing mail and deliveries with accuracy. Schedule and manage appointments and meetings for the team. Maintain office organization, including managing supplies and ensuring a tidy reception area. Provide general administrative support, such as data entry, filing, and document preparation. Assist with customer inquiries and provide basic information about our services. About Us We are a full-service Massachusetts independent agency headquartered in Brockton, MA. We offer a wide range of insurance and related financial products and services to suit the needs of both individuals and businesses. Our Assuralliance Membership gives us a competitive edge that affords us access to more insurance companies and products than the average local agent. Our team collaborates to provide knowledgeable, friendly, and efficient service. Apply to join our team today!