Receptionist

JOB SUMMARY

The primary purpose of the Receptionist/Office Assistant position is to provide excellent customer service to our external public and clerical support for the administrative needs of the facility and to assure resident safety.

JOB DUTIES & RESPONSIBILITIES

Public Relations Functions Assist guests with entering/exiting facility. Greet the public in an inviting and friendly manner. Offer refreshment, engage in light conversation and fulfill visitors' requests as necessary. Answer a multiple line telephone and direct callers to the appropriate person or department. Take accurate messages and route to appropriate person/department. Escort visitors, if necessary, to resident rooms or other areas of the facility. Provide general information, directions, etc. about the facility and services to visitors, guests, residents, vendors, etc. Ensure guests/visitors abide by existing rules and refuse admission to persons as directed and necessary.

JOB REQUIREMENTS

Education Must possess a high school diploma or GED equivalent. Advanced education in secretarial skills or degree is desired. Experience Must have a minimum of six (6) months experience as a Receptionist, Office Assistant or similar position. Must be able to type a minimum of 40 wpm. Must be familiar with Microsoft Word. Should be familiar with other Microsoft applications (i.e. EXCEL, PowerPoint, Publisher, Outlook) Must be able to handle multiple tasks and perform well under pressure of deadlines.