Referral Coordinator/Receptionist

Overview The Referral Coordinator plays a crucial role in the healthcare system by managing patient referrals and ensuring seamless communication between patients, healthcare providers, and insurance companies. This position requires a detail-oriented individual who can navigate medical records and coding systems effectively. The ideal candidate will have experience in a medical or dental office setting and possess a strong understanding of managed care processes. You will be required to work one Saturday a month and this position will also include covering front desk and our outlier clinic such as Parsons and Bolivar. Duties Coordinate patient referrals to specialists and ensure timely follow-up on appointments. Maintain accurate medical records and documentation for all referrals. Utilize coding systems such as ICD-10 and ICD-9 to ensure proper billing and insurance processing. Communicate effectively with patients, healthcare providers, and insurance companies regarding referral statuses. Verify patient insurance eligibility and benefits related to referrals. Assist in the management of medical records, ensuring compliance with HIPAA regulations. Provide support in the development of referral protocols and procedures within the office. Skills Proficient knowledge of managed care processes and medical terminology. Experience with medical coding, particularly ICD-10 and ICD-9. Familiarity with medical records management systems. Strong organizational skills with attention to detail. Excellent communication skills, both written and verbal. Ability to work collaboratively in a team-oriented environment within a medical or dental office setting. Problem-solving skills to address any issues that may arise during the referral process. This role is essential for maintaining high-quality patient care through effective coordination of services. If you are passionate about helping patients navigate their healthcare journey, we encourage you to apply for this rewarding position.

Job Type:

Full-time Pay:

$15.00 - $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Life insurance Paid time off

Work Location:

In person