Registration Coordinator (Temporary)
The Pasha Group
Compton, CA (In Person)
Full-Time
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Job Description
Process Shipment Orders:
Enter new orders and shipment information into computerized tracking systems accurately and efficientlyCoordinate Shipment Tracking:
Trace shipments with steamship lines, trucking vendors, railroads, and other transportation suppliersSupport Transportation Processes:
Initiate registration activities in accordance with contract standards and customer requirementsManage Customer Communications:
Answer incoming customer calls and respond promptly to emails and service inquiriesMaintain Accurate Records:
Update and maintain complete, timely, and accurate records within proprietary databases and systemsSupport Customer Satisfaction:
Escalate concerns when needed to ensure timely issue resolution and positive customer experiences Drive Accuracy, Organization & Operational Support Ensure logistics data, documentation, and operational workflows remain organized and compliant.Review & Resolve Exceptions:
Identify database discrepancies, research issues, and support resolution of service exceptionsMaintain Department KPIs:
Support performance goals and customer satisfaction standards established by the departmentManage Documentation Processes:
Scan, separate, and maintain files within the Document Management SystemPerform Administrative Support:
Assist with typing, mail distribution, phone messaging, and other office-related activitiesUpdate Operational Logs:
Maintain schedules, tracking logs, and daily task updates accurately and consistentlySupport Process Improvement:
Provide feedback and recommendations related to operational workflows and departmental initiatives Collaborate, Communicate & Support Team Success Partner across teams to support smooth transportation and logistics operations.Work Cross-Functionally:
Collaborate with internal departments, transportation providers, and customers to support operational efficiencyCommunicate Effectively:
Provide clear and professional communication across phone, email, and internal systemsSupport Team Operations:
Contribute as both an independent contributor and collaborative team memberMaintain Confidentiality:
Handle sensitive customer and shipment information with professionalism and discretionPromote Customer Service Excellence:
Build positive professional relationships while delivering responsive customer supportPromote The Pasha Way:
Support a culture grounded in Excellence, Honesty & Integrity, Innovation, and Teamwork What You Bring You combine organizational skills, logistics coordination experience, and strong customer service abilities. High school diploma or equivalent required Associate degree or related college coursework preferred 2+ years of related experience with emphasis in importing and exporting goods Domestic and/or international transportation and logistics experience preferred Basic proficiency with Microsoft Excel, Word, and Outlook Typing speed of 40 WPM with proficiency in ten-key by touch Strong communication and multitasking skills Your Strengths You are detail-oriented, organized, and customer-focused. Strong attention to detail and data entry accuracy Excellent customer service and relationship-building skills Ability to manage multiple priorities in a fast-paced environment Strong verbal, written, and listening communication skills Ability to work independently and collaboratively within a team environment Strong organizational and problem-solving capabilities Committed to modelingThe Pasha Way:
Excellence, Honesty & Integrity, Innovation, and Teamwork Why You'll Love Working at Pasha Logistics, LLC This role plays an important part in supporting the movement of household goods and ensuring customers receive responsive, accurate, and reliable service throughout the transportation process. At Pasha Logistics, LLC, you'll have the opportunity to collaborate with logistics professionals, transportation providers, and customer support teams while contributing to operations that directly impact on customer satisfaction and supply chain success. You'll join a company that values teamwork, operational excellence, continuous improvement, and customer service while empowering employees to grow and make a meaningful impact every day. Work Environment Corporate office environment supporting transportation and logistics operations. Ready to Make an Impact? Bring your organizational skills, logistics coordination experience, and customer-focused mindset to Pasha Logistics, LLC and help deliver transportation solutions that support operational excellence and customer success. Screening Requirements Background Checks The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The salary range listed is based on the geographic zone associated with this role: Compton, CA. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time. Zone 2: Starting rate $21.00; up to $25.00 for highly qualified candidates The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected CategoriesSimilar remote jobs
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