Resident Services Coordinator

Category Full-time Jobs in the City of Broadview Heights Status Open Salary $25 - $30 Posted May 19, 2026 4:20 PM Closing Open Until Filled The Resident Services Coordinator is responsible for the efficient operation of the front desk through supervision, scheduling and ensuring training of Resident Services Attendants and assigned administrative staff. This is an exciting opportunity for a highly organized individual with strong customer service experience. The coordinator provides assistance for special community events as needed (Home Days, concerts & parades), maintains the City facilities calendar, coordinates scheduling with Recreation, Service and other departments to ensure residents' needs are met, supervise all Resident Services Attendants and be able to support and perform the work of the Attendants when necessary. Additionally, the coordinator will compile and submit payroll information and provide administrative support to the Mayor's office.

Qualifications:

High school diploma or equivalent, some college preferred. At least 3 years of related customer service and office experience required. Some supervisory experience preferred. Working knowledge of Microsoft Excel and Word and experience with social media, such as Facebook, Instagram, etc. Experience with or ability to learn and use RecTrac software is required. Interested? Apply on our website with your resume and a cover letter stating your salary expectations.

Qualifications Qualifications:

High school diploma or equivalent, some college preferred. At least 3 years of related customer service and office experience required. Some supervisory experience preferred. Working knowledge of Microsoft Excel and Word and experience with social media, such as Facebook, Instagram, etc. Experience with or ability to learn and use RecTrac software is required.